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CareAR

Read 12 CareAR reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch 2 customer videos to see why companies chose CareAR as their Customer Experience Systems

CareAR, supported by Xerox and ServiceNow, is the Service Experience Management (SXM) leader.  They make expertise accessible instantly for users through remote, live visual augmented reality (AR) and AI interactions, instructions and insights as part of a seamless digital workflow experience. CareAR sets the benchmark for the SXM category by bridging skills gaps, accelerating knowledge transfers, providing greater operational efficiencies, and enhancing customer outcomes and safety.

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  • 12 Testimonials View
  • 11 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 252 reference ratings
4.8/5.0 (252)

12Testimonials

  • “We service production equipment and customer-facing kiosks in thousands of retail locations that require high uptime. We wanted to enable our technicians to diagnose and resolve issues the first time, …

    Scott E. Johnson Chief Executive Officer

  • “Getting the right solution into a worker's hands is only part of a much larger picture when it comes to enterprise deployments. For CES, the level of support and collaboration …

    IDC

  • “Remote services and call avoidance improve efficiency and customer satisfaction. Using CareAR tools, we provide faster support, reduce downtime and costs, allowing us to focus on more complex tasks that …

    Shehab El-Sayed Service Operations Manager, Document Management
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11 Case Studies

  • CareAR improves training engagement and outcomes for a Multinational Technology Conglomerate

  • Soludoc leverages CareAR’s AR and AI-powered remote assistance for ERT Technologies to …

    Bruno Colotte Director of Information Systems

  • Service IT Direct utilizes CareAR to power Smart Handz saving customers up …

    John Menth Director of Operations
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2 Customer Videos

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Additional CareAR Information & Resources

Read CareAR Reviews, Testimonials & Customer References from 12 real CareAR customers.

Browse CareAR Case Studies, Customer Success Stories, & Customer References from 11 businesses that use CareAR.

Watch CareAR Customer Videos to learn why 2 businesses chose CareAR.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.