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Captricity is the only Software as a Service, multi-channel data capture platform that converts information from static documents into 99% accurate, machine readable data – and the first service of its kind to handle handwriting. It pulls data from forms – in the form of faxes, email attachments, scans or mobile phone photos – with same-day turnaround time for any volume of documents. Captricity is part of a new wave of cloud-based solutions focused on simple business processes that large organizations are using to replace their on-premises solutions. Based in Berkeley, Captricity was founded in 2011 by Kuang Chen.
"We have been experiencing an increased amount of orders received in our customer service department via email and fax. Our latest file, which is fed directly in Salesforce, had 99.7% recognition rate and 100% accuracy. This is almost unheard of in OCR circles. Beyond accuracy and productivity gains are the staff morale improvement of people who had performed the data entry work previously. Anyone who views data entry as 'job security' is wrong. Employees deserve better tasks that are engaging, rewarding, and develop their skills, not limit their scope."
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