Capita One Testimonials

“Seeing a snapshot of a child’s progress has been invaluable. It enables us to make much more informed decisions on what support they might need."

"Using different reminder dates for different categories of debtor means we can target the worst offenders as early as possible. The different letter templates mean we issue a more softly worded letter to the occasional late payer which results in fewer phone calls and complaints. Running multiple reminder batches each month based on each category of RISC scores has resulted in reduced pressure on staff and less time interrogating the system."