Capita One Testimonials

  • "The results speak for themselves; more calls resolved first time, more repairs completed in target time frames, less void loss and more satisfied customers."

  • "What we have now is the ability to manage a client’s complete journey. And because it is a shared system, everyone who needs to has secure access to the system, which makes it very flexible and adaptable. Now that more local authorities are adopting the system the value it provides can only improve – especially in London. After all, single homeless people don’t respect local authority boundaries. And many of our providers work across a number of London boroughs too so there is clear added value in them using the same system. All in all it’s been a very good piece of work to date and one from which we expect to see more and more benefits."

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