OVERALL CUSTOMER
REFERENCE RATING
4.8
"We are very impressed with the success of our mobile residents’ portal – it offers a really easy opti..."
Chris Sowiak
Assistant IT Manager
"Going forward we are excited by the plans and opportunities we have to develop the system. We have ma..."
David Taylor
Landlord Services Manager
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"To date, £430,000 of additional revenue has been recorded through the application of Capita’s LLPG so..."
Shaun Powell
Corporate Spatial Data Manager
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"Customers can now make a payment at any time of day all the year round, either by telephone or via th..."
David Platts
Deputy Director
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"We’ve saved hundreds of hours of photocopying and filing as well as eliminating a whole day from the..."
Alex Richards
Director for Customer Service
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"We provided a project team, Capita provided a project team and we worked together to solve any issues..."
Steve Knights
Strategic Partnership Manager
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"Affording to keep homes warm is a real issue for too many families across the North of England. The p..."
Rob Brittain
Property Services Director
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"We had three options; we could maintain the status quo, enhance the method of communication between t..."
Paul Clarke
Business Development Manager
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"We’ve achieved true digital transformation in how we automate and manage our repairs, offering our cu..."
Neil Bancroft
Head of Service Improvement
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"This was an excellent joint team effort at all levels including involving the incumbent, which whilst..."
Barry Mellor
Commercial Director
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"The shared service option made for markedly reduced costs, both as regards procurement and also in th..."
Christian Evans
Financial Performance Manager
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"It is very important for us as a local authority to know which young people are at risk of ending up..."
Kate Guise
Training and Skills Manager
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"We were keen to allow engineers the option to either pay online while registering or to provide their..."
John Ellis
Finance Manager
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"To ensure we’re as efficient as possible, we stopped using the system of categorising maintenance app..."
Gary Naylor
Repairs Operations Manager
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"We have been impressed with the level of support received from Capita, particularly at the start when..."
Howard Dyer
Applications and Systems Analyst
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"In choosing Capita we selected a partner who has the experience and understanding of our service to e..."
Laraine Manley
Director of Corporate Resources
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Testimonials & Customer References of individual Capita One customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Capita One is the right business software or service for your company.

We monitor all 103 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.