"The Capita solution has proved to be fast, reliable and easy to use and is far more comprehensive and configurable than other products we considered. The implementation went very smoothly and we were particularly impressed by Capita’s willingness to adapt their products to meet the requirements of individual Trusts, something …

"Giving people the chance to make online payments, set up their housing benefit claims and Direct Debit orders from the website, and to inform us of any changes in their circumstances has helped our tax collection rate rise significantly. We are looking forward to continuing to improve outcomes and help …