Capillary Technologies Review

Customer Reference Rating4.7
Devices Supported
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 39Testimonials
  • 13Case Studies
  • 12Customer Videos

Overview

Capillary Technologies Inc. provides cloud-hosted software applications that enable retailers to engage smartly with customers via in-store, email, social media, and mobile channels. The company’s platform powers consumer engagement, social CRM, loyalty, and clienteling for over 400 top brands in 35,000 retail locations, offering shopping gratification to more than 300 million buyers across the US, UK, Asia-Pacific, South Africa, and Middle East. Capillary’s clients include leading brands such as Tennis Express, Pizza Hut, Puma, Marks & Spencer, Nike, and Benetton.

To help businesses make full use of the web, Capillary acquired MartJack, an e-commerce system provider. Here are revealing stats about this company: It operates 14 global offices, employs over 800 professionals across the world, and has a presence in 30+ nations.

Benefits

What is Engage+?

Build Closers Relationships with Your Customers

Customers are interested only in relevant marketing approaches. You can use Engage+’s AI-fueled retail marketing tools to make your marketing initiatives more effective by connecting personally with each buyer and developing relationships with every engagement.

Campaign Manager

Today, marketers are spoilt for choice in terms of customer communication channels. Campaign Manager is a personalized consumer engagement program that empowers you to launch impactful campaigns and boost your marketing ROI.

Journey Builder

With Journey Builder, you can improve the relevance and effectiveness of your marketing efforts by utilizing data to engage with the right consumers at the correct time with pertinent messaging on the most popular channels.

Real-Time Dynamic Offers

Cross sell, up-sell, and enhance conversions with personalized, real-time retail marketing applications. Utilize dynamic offers and create interest in consumers with personalized rewards at every engagement.

Data-Driven Marketing

Leverage Capillary’s expertise in comprehending customer preferences and behavior to convert to data-driven marketing which can help you get new business from unexpected locations.

Omni-Channel Consumer Engagement

Utilize the power of multiple engagement channels by communicating uniformly across various media with cross-channel orchestration and integrated messaging. Improve the efficiency and effectiveness of your data collection and marketing efforts.

Product Features

  • AI-powered retail CRM
  • E-commerce platform
  • Loyalty program
  • AI-powered customer analytics and retail analytics

Pricing

Capillary Technologies offers pricing information on request. Contact the company to get accurate pricing details of its products.

Customer Support

  • Phone Support
  • Live Support
  • Support Tickets