“We required all guests to complete Canary’s Check-In process. It’s really a quick and simple process for the guest. After implementing Contactless Check-In, we realized a handful of guests - specifically walk-in guests - either had their check-in rejected by Canary or opted to leave the hotel rather than input their ID and credit card. Low and behold, fraud and chargebacks have dropped to nearly 0. And this is despite the fact that chargebacks are still elevated across the industry.”