Callstream provides professional cloud-based call management technologies to 800+ small and medium businesses in the UK insurance, financial services, travel, and retail markets. Since their merger with CopperTree in 2021, they offer their customers their multi-channel helpdesk, Kayako, that brings together your live webchat, email, Facebook, Twitter, and Instagram conversations all in one place.
“We recently moved to new offices in Lancing in order to accommodate our recent growth. However, we had to be sure that as we scaled up our account handling infrastructure, …
"We see Callstream as our trusted partner. They are flexible and move and respond to us at the speed and execution we need and expect."
"Today we have a reliable and scalable phone system with dynamic call routing that enables us to respond better to peaks and troughs. This means we can provide excellent customer …
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