CallCare Testimonials

"Since we have been using CallCare we have had less complaints and more importantly, less stress for our team, as we can trust CallCare will be there for ourselves and our customers when needed. We were missing calls and also our average wait time for customers was needing to be reduced. We now see less complaints and a smooth switchover whenever using CallCare."

"We’ve been working with CallCare since 2016. They provide our emergency out of hours repair service to our customers, and they’re also there to support us during the day if we have any overflow, or if we have any of our training days where we need to shut our contact centre. In the time that we’ve been working with them, I found them very flexible, very approachable, and very helpful in setting up ad hoc things that we need every now and again. They provide a very professional service to our customers, which to Acis is vitally important and I’m more than happy with the way that they provide that and the support that they provide to me and our engineers as well, who are the ones taking the calls out of hours."