"The University of Bedfordshire provided CallCare with a dataset of 4000 potential applicants who had previously expressed an interest in the University. The CallCare team started calling these applicants, with those interested in a call back, being communicated back to the University for action."
"Client expectation has grown hugely over the years and the days of contacting a solicitor ‘during office hours’ are long gone. Clients don’t just want their calls to be answered 24/7, they expect it as the norm and if we can’t deliver this then they will soon move on to someone who can. CallCare play a vital role in meeting this expectation and it would be no exaggeration to say that without them we would miss out on a significant percentage of new instructions which are the life blood to any law firm."












