CallCare is your outsourced contact centre and customer service partner. Enhancing your customer experience, aiding productivity, and supporting you build a stronger future for your business. Since 1998, CallCare have been supporting organisations, from both the public and private sectors, with omnichannel customer experience solutions, round the clock. By outsourcing calls to CallCare their clients benefit from more time and flexibility to focus on core business, safe in the knowledge that their calls are handled by their professional operators, 24 hours a day.
"We’ve been working with CallCare since 2016. They provide our emergency out of hours repair service to our customers, and they’re also there to support us during the day if we have any overflow, or if we have any of our training days where we need to shut our contact centre. In the time that we’ve been working with them, I found them very flexible, very approachable, and very helpful in setting up ad hoc things that we need every now and again. They provide a very professional service to our customers, which to Acis is vitally important and I’m more than happy with the way that they provide that and the support that they provide to me and our engineers as well, who are the ones taking the calls out of hours."
Read CallCare Reviews, Testimonials & Customer References from 15 real CallCare customers.
Browse CallCare Case Studies, Customer Success Stories, & Customer References from 17 businesses that use CallCare.