CACI offers an unrivalled range of data, marketing and IT solutions to a wide range of industries across both the public and private sectors. Their Integrated Marketing and Location Planning divisions provides data, software and consulting services to improve their clients’ sales and marketing programmes. They help clients find, retain and grow profitable customers through their understanding of consumer characteristics and behaviour. And they help commercial property developers and retailers plan retail provision in the UK and overseas.
"It seemed like an impossible task. We had to make the process faster and easier for customers, yet add more security for the bank. It was also important not to impose methods that were at odds with delivering improved customer satisfaction and service. Biometric technology came to the rescue. Actually being able to recognise customers from their voice is increased security with a human touch.”
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