“It became clear that we were behind the times by not having a reliable field service management tool. Managing a larger workforce required more than just a quick phone call or weekly visit to the job site.”
“We used to spend a lot of time looking — looking for jobs, looking for tickets, looking for invoices, looking for paperwork.”
“Been waiting 20 years for something like this super excited.”
“I would recommend BuildOps for any company that is in need of a platform to take care of job tracking and billing needs and requires a degree of flexibility. There are many options on the platform that tailor well to a variety of workflows and the BuildOps support teams are very responsive to customer needs.”
“BuildOps has been a game changer for our company. We are on track to double our business.”
“We experienced recurring outages [with their old software]. And their one-size-fits-all approach certainly did not meet our needs.”
“BuildOps has empowered us to confidently expand our service agreements and instantly track the revenue impact.”
“BuildOps stood out from the competition by helping us collect the information we needed to smoothly integrate the platform with our existing accounting software. And their ability to communicate, along with their willingness to make additional adjustments, made our decision even easier!”
“Billing was an issue. And holding our technicians accountable for work completed during service calls became a challenge.”
“I knew it was going to have the biggest impact for us. It was streamlining the workflow of everything. I could see that so many inefficiencies were going to be eliminated if i were to implement BuildOps as our business system.”
“I wouldn’t know how to approach those analyses with the manual processes we had before. Besides basically going with our gut. Having the data to back up these decisions will be a huge plus.”
“I would definitely recommend BuildOps if you want to free up some time and scale your business.”
“That was one of the main drivers to find a new solution.”
“BuildOps is a valued partner of ours. We selected them because their UI was superior to anything we had seen. And now that we’ve gone “live,” I’ve been impressed by their industry knowledge, development team and willingness to adapt their product to our workflows. Our Executive team is very excited about having better visibility into our Service work and believes BuildOps will help us increase our Service business.”
“Since switching over to the BuildOps platform. We’ve experienced a significant jump in job satisfaction from our field technicians and back-office employees.”