"I had an employee with 40 years of seniority and minimal computer experience who did not want to change the way things were done. The employee gave the BS&A system a try and quickly learned how to process a requisition, print a purchase order and look up the balances, the kind of things the employee needed to make their job better. You don’t need a degree in accounting or need to have more then just basic computer skills to use the software."
"Without exceptional customer service, you have an unhappy customer. We have been very satisfied with the customer service we have received through BS&A. Most of the time, our questions are answered in a very timely fashion. The programmers seem to be willing to make changes to fix problems in a very short time frame. This is compared to other companies we have dealt with in the past. Sometimes fixes were only done on a quarterly basis. This results in using software that has bugs in it for a period of a few months. I’m happy to say this does not happen with the BS&A products."












