"The BS&A assessing/tax software is easy to use and navigate. The data link between the two modules helps maintain the records and saves time that would otherwise be needed to update. The fact that Wayne County uses the same system makes it easier to communicate and to reconcile reports as …

"Absolutely, the Field Inspection module has completed, and is the most valuable asset to, our multi-year digital transition process. First year implementation of digital documents and attachments to the BS&A Building Department System worked wonderfully. However, we soon discovered a problem with the massive amounts of data entry required."