“Despite the heroic effort our planning team was putting in, they were flying blind. We had grown very fast – both organically and through acquisition – and our systems were no longer able to keep up with the demands in this very competitive and complex environment. We had to fix …

“Before SO99+, my team invested a colossal effort for a small payoff. Now the situation is reversed. The chief reason SO99+ frees up our time is that we now trust the output. This means we can spend more time looking at the genuine exception SKU’s rather having to question everything.”