“In a luxury business like ours, nothing affects team morale more than our ability to meet service requirements. Thanks to ToolsGroup Brookes applying its new machine learning technology to our problem in a creative way, we’re now much better geared up to serve our demanding client base without impacting our …
“The demand forecast was carried out by sales and marketing, so the supply chain people reworked the forecast in order to trigger replenishments. We had a lot of uncertainty due to poor forecast practices.”
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