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Capita

Read 72 Capita reviews and testimonials from customers, explore 125 case studies and customer success stories, and watch 4 customer videos to see why companies chose Capita as their

Capita is a leading provider of business process services, driven by data, technology, and people. They are a purpose-led, responsible organisation. Every day the 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. They partner with all the clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.

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  • 72 Testimonials View
  • 125 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 2967 reference ratings
4.7/5.0 (2967)

72Testimonials

  • “Visual IVR is a brilliant example of the Capita and O2 partnership working together to deliver new and innovative Service Experiences for customers. The team is rightly proud of this …

    Mark Gait Director of Customer Service

  • “The strength of our partnership with Capita, the collaborative working relationship and our common, customer-centric approach has been pivotal in enabling us to prepare effectively for implementation of these significant …

    Tim Culling Global Head of Customer Care

  • “In terms of businesses, if they haven’t got connectivity where they want to operate they’ll go somewhere else. So, we are keen as a local authority that we give businesses …

    Kurt Frary Assistant Director of ICT & Chief Technical Officer
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125 Case Studies

  • We provided a full-time senior planning policy officer to Hartlepool Borough Council …

  • Supporting vulnerable people with an innovative solution to accelerate complex claims

    Sarah Marin Financial Services Compensation Scheme

  • Using smart technology to monitor CO2 in East Renfrewshire schools

124 more case studies currently locked

4 Customer Videos

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Additional Capita Information & Resources

Read Capita Reviews, Testimonials & Customer References from 72 real Capita customers.

Browse Capita Case Studies, Customer Success Stories, & Customer References from 125 businesses that use Capita.

Watch Capita Customer Videos to learn why 4 businesses chose Capita.

FeaturedCustomers has 1,907,430+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.