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Capita

Read 72 Capita reviews and testimonials from customers, explore 125 case studies and customer success stories, and watch 4 customer videos to see why companies chose Capita as their Service Providers

Capita is a leading provider of business process services, driven by data, technology, and people. They are a purpose-led, responsible organisation. Every day the 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. They partner with all the clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.

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  • 72 Testimonials View
  • 125 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 3100 reference ratings
4.8/5.0 (3100)

72Testimonials

  • “The Live Tour has helped bring our products directly to consumers - in their homes, offices and when out and about, as all someone needs to immerse themselves in the …

    Jonathan Pidsley Digital Experience Manager

  • “Open lines of communication, reports coming through as agreed and clear testing. I have found this to be one of the easiest switchovers for a contact centre.”

    Natalia Monvoisin Head of Customer Contact

  • “It provides our control officers with the information they need to make informed mobilisation decisions, enabling us to move our resources around more quickly and efficiently.”

    Jonathan Smith Assistant Commissioner for Brigade Control and Mobilising
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125 Case Studies

  • Mexican insurance group Peña Verde needed to reduce the costs of healthcare …

  • Capita’s multi-channel and cross-departmental customer service for FC Bayern Munich

  • Unison - Customer Case Study

    Dave Prentis General Secretary
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4 Customer Videos

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Additional Capita Information & Resources

Read Capita Reviews, Testimonials & Customer References from 72 real Capita customers.

Browse Capita Case Studies, Customer Success Stories, & Customer References from 125 businesses that use Capita.

Watch Capita Customer Videos to learn why 4 businesses chose Capita.

FeaturedCustomers has 1,941,879+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.