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Capita

Read 72 Capita reviews and testimonials from customers, explore 125 case studies and customer success stories, and watch 4 customer videos to see why companies chose Capita as their Service Providers

Capita is a leading provider of business process services, driven by data, technology, and people. They are a purpose-led, responsible organisation. Every day the 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. They partner with all the clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.

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  • 72 Testimonials View
  • 125 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 3244 reference ratings
4.8/5.0 (3244)

72Testimonials

  • “The strength of our partnership with Capita, the collaborative working relationship and our common, customer-centric approach has been pivotal in enabling us to prepare effectively for implementation of these significant …

    Tim Culling Global Head of Customer Care

  • “If we want to be ahead of the curve in meeting the needs of children and families then being proactive rather than reactive is the way forwards.”

    Emma Toublic Head of Education Information and Business Systems

  • “I still can’t believe how caring my insurer is. You keep calling me to check I am all right – which other insurance company does that for its older clients? …

    UK Insurance Company
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125 Case Studies

  • Helping a major airline’s complaints handling to take flight

  • Working with Barnet Council to transform customer experience

  • Processing fund applications and payments with accuracy, speed, and efficiency

124 more case studies currently locked

4 Customer Videos

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Additional Capita Information & Resources

Read Capita Reviews, Testimonials & Customer References from 72 real Capita customers.

Browse Capita Case Studies, Customer Success Stories, & Customer References from 125 businesses that use Capita.

Watch Capita Customer Videos to learn why 4 businesses chose Capita.

FeaturedCustomers has 2,138,514+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.