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Capita is a leading provider of business process services, driven by data, technology, and people. They are a purpose-led, responsible organisation. Every day the 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. They partner with all the clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.
“The biggest learning point for this project was that the technology enabler (Single View) is quicker and easier to use than anyone in the council expected. It is agile, and …
“The Live Tour has helped bring our products directly to consumers - in their homes, offices and when out and about, as all someone needs to immerse themselves in the …
“It was clear to us that communication was the key and our starting point was creating ‘high visibility’ with posters highlighting our focus on quality and notifying staff of the …
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