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Capita

Read 72 Capita reviews and testimonials from customers, explore 125 case studies and customer success stories, and watch 4 customer videos to see why companies chose Capita as their Service Providers

Capita is a leading provider of business process services, driven by data, technology, and people. They are a purpose-led, responsible organisation. Every day the 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. They partner with all the clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.

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  • 72 Testimonials View
  • 125 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 3140 reference ratings
4.8/5.0 (3140)

72Testimonials

  • "Thank you for the fantastic job you’ve done getting the grants out so quickly. It really shows we’re doing what we can to support business and very pleasing (though not …

    Rachael Robathan Leader

  • “I see Capita as a key partner in helping the university be agile to the rapidly evolving tools and apps core to the student experience.”

    Simone Barbaresi IT Director

  • "We now have a more efficient and cost-effective service where non-emergency calls are filtered out early in the process, leaving customer service operators free to focus on getting help to …

    Julie Pocock Customer Operations Manager
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125 Case Studies

  • The Children’s Trust is the UK’s leading charity for children with brain …

    Dalton Leong Charity’s Chief Executive

  • Capita supports AEGIS London with the provision of IT services in response …

    Anant Patel Head of IT

  • Department of Health and Social Care - Customer Case Study

124 more case studies currently locked

4 Customer Videos

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Additional Capita Information & Resources

Read Capita Reviews, Testimonials & Customer References from 72 real Capita customers.

Browse Capita Case Studies, Customer Success Stories, & Customer References from 125 businesses that use Capita.

Watch Capita Customer Videos to learn why 4 businesses chose Capita.

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