Capita is a leading provider of business process services, driven by data, technology, and people. They are a purpose-led, responsible organisation. Every day the 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. They partner with all the clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.
"Quick and easy-to-use VEP automation really delivers and has far exceeded our initial expectations. We worked collaboratively on this project to help shape, beta-test and implement their solution. The system dashboard is a user-friendly management tool which streamlines the process and monitors outcomes – and the simple system rules ensure consistent, fair, accurate and timely assessments for our customers. We continue to review outcomes and consider ongoing improvements with Capita."







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