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Capita

Read 72 Capita reviews and testimonials from customers, explore 125 case studies and customer success stories, and watch 4 customer videos to see why companies chose Capita as their Service Providers

Capita is a leading provider of business process services, driven by data, technology, and people. They are a purpose-led, responsible organisation. Every day the 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. They partner with all the clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.

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  • 72 Testimonials View
  • 125 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 3201 reference ratings
4.8/5.0 (3201)

72Testimonials

  • “This module puts the organisational structure into focus and tackles the customer lens element very well. It helps to bring together our story.”

    Vicky Sutcliffe Old Mutual Wealth

  • “The biggest learning point for this project was that the technology enabler (Single View) is quicker and easier to use than anyone in the council expected. It is agile, and …

    Gareth Sampson Project Officer

  • “Open lines of communication, reports coming through as agreed and clear testing. I have found this to be one of the easiest switchovers for a contact centre.”

    Natalia Monvoisin Head of Customer Contact
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125 Case Studies

  • Helping to keep buildings safe and compliant across Luton through providing building …

  • Delivering customer communications via their channel of choice

  • Using smart technology to monitor CO2 in East Renfrewshire schools

124 more case studies currently locked

4 Customer Videos

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Additional Capita Information & Resources

Read Capita Reviews, Testimonials & Customer References from 72 real Capita customers.

Browse Capita Case Studies, Customer Success Stories, & Customer References from 125 businesses that use Capita.

Watch Capita Customer Videos to learn why 4 businesses chose Capita.

FeaturedCustomers has 2,123,281+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.