Brightinfo FAQs

    • Who is Brightinfo best for - their role(s) within what kind of companies.

      The BrightInfo software is designed for marketers, content marketers and marketing departments.

      The BrightInfo software works with any website that has content. It leverages 100% of the website's content assets to provide a personalized experience to website visitors (anonymous included) and by that dramatically increases conversion rates. Its algorithm is completely automated, self-learning and requires no manual configuration.

    • How does Brightinfo benefit them?

      - Increases websites conversion rates
      - Decreases bounce rates
      - Prolongs average visit duration
      - Deepens visitor engagement
      - Increases content ROI by making use of ALL your content assets ALL the time

    • How technical do users need to be to use Brightinfo's software?

      They don't. BrightInfo is completely automated. One line of code is inserted to your website and you're good to go.

      The BrightInfo algorithm is a self-learning one.

    • What makes Brightinfo a leader in this space?

      What makes BrightInfo's algorithm a market leader is its proven results in dramatically increasing conversion rate and time-on-site. BrightInfo is the only solution on the market to offer smart, dynamic personalized content recommendations that work seamlessly with your site and are algorithm-based.

      BrightInfo is a pioneer in personalizing website experience for anonymous visitors.

    • Who are Brightinfo's biggest competitors (3-5 companies)?

      Marketo RTP
      BounceExchange
      SumoMe.com
      Marketizator

    • How/why is Brightinfo better than those competitors (or most others in their market)? What about Brightinfo is unique, stronger, easier, etc.?

      BrightInfo runs in a continuous A/B test mode, allowing customers to see, at all time, the impact and value BrightInfo brings them. No need to compare to other solution, when you can compare to your own website performance.

      With that said, BrightInfo offers a superior solution since it is the only personalization / CRO solution on the market that is 100% automated.

    • What kind of features can customers expect Brightinfo to release in the near future? And longer term?

      Complete personalization & automation of ALL content distribution and interaction channels.

    • Which popular or common software does Brightinfo integrate with?

      HubSpot
      Marketo
      Act-On
      UberFlip
      MailChimp

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Brightinfo. If it's not simple, use broad estimates or ranges for typical setups.

      Silver - Up to $499/month

      · Up to 10,000 monthly visitors
      · Dynamic personalized content recommendations
      · Analytics
      · Advanced back-end management application
      · Email/Phone support· Blog Signup Forms
      · Marketing Automation Integration
      · Custom banners capabilities
      · Email/Phone support
      · 2 Subdomains
      · Blog signup forms

      Gold - $999-$2999/month

      · More than 10,000 monthly visitors. Depending on the number of monthly visitors
      · Dynamic personalized content recommendations
      · Analytics
      · Advanced back-end management application
      · Email/Phone support
      · Blog Signup Forms
      · Marketing Automation Integration
      · Custom banners capabilities
      · Mobile recommendations
      · License for up to 5 subdomain
      · Custom Look CSS
      · Marketo Marketing Automation integration
      · Account-Based Marketing
      · Re-crawl scheduler
      · No BrightInfo branding
      · Account Management

    • Does Brightinfo offer a trial or free download available?

      Yes.

    • Does Brightinfo offer any kind of training/education for their product?

      - Introduction & orientation session
      - Onboarding training during trial
      - Post-trial advanced training

    • Describe the implementation process and timeline for Brightinfo software.

      - 2 days setup (done independently by BrightInfo)
      - Post-trial 2 weeks onboarding process

    • What are the Brightinfo support options? List all.

      Email/Phone support
      Personal Account Management

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