OVERALL CUSTOMER
REFERENCE RATING
4.8
"The success of a high-volume subscription business depends retaining customers and reducing churn. On..."
Carl Nightingale
Customer Success Operations
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"The best thing about Brightback is it allows our team to test, measure, and act, on why people leave..."
Niraj Shah
Vice President, Customer Success
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"With Brightback, we deflect one in four cancellation requests. More powerfully, we segmented all chur..."
Suneet Bhatt
General Manager
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"Brightback allows us to pinpoint the 'why' behind the cancel experience...."
Daniel Chalef
Senior Vice President Data Science
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Testimonials & Customer References of individual Brightback customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Brightback is the right business software or service for your company.

We monitor all 4 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.