Read 4 Brightback reviews and testimonials from customers, explore 1 case studies and customer success stories, and watch customer videos to see why companies chose Brightback as their undefined

Brightback, the automated customer retention company, is on a mission to help subscription-based businesses grow customer lifetime value while delighting users. The team brings decades of subscription and SaaS experience from companies like Zendesk, Twitter, Autopilot, BrightRoll, and Heap Analytics and is backed by top Silicon Valley investors.

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Customer Rating Review Scorebased on 1093 reference ratings
4.8/5.0 (1093)

4Testimonials

  • "The best thing about Brightback is it allows our team to test, measure, and act, on why people leave or don’t convert. For example, we were able to test two cancel experiences and found a 96% lift using the more simplified experience."

    Niraj ShahVice President, Customer Success
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1 Case Studies

  • Copper Tested Two Cancel Experiences And Found A 96% Lift By Simplifying

    Carl NightingaleCustomer Success Operations
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Read Brightback Reviews, Testimonials & Customer References from 4 real Brightback customers.

Browse Brightback Case Studies, Customer Success Stories, & Customer References from 1 businesses that use Brightback.

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