Brand24 FAQs

    • Who is Brand24 best for - their role(s) within what kind of companies.

      Brand24 is an excellent tool for PR/communications professionals, product owners, and SM managers.

    • How does Brand24 benefit them?

      Brand24 allows you to get customer insights and understand what people say about your brand online. Additionally, it helps you engage with relevant communities and identify new sales leads. Finally, it enables you to measure the effectiveness of your marketing campaigns.

    • How technical do users need to be to use Brand24's software?

      Brand24 is designed to be very easy to use, even for people who don't have any technical expertise. The interface is intuitive and easy to navigate, so you'll be able to start tracking your brand's online presence in just a few minutes. And if you ever need help, our customer service team is available to provide support.

    • What makes Brand24 a leader in this space?

      At Brand24, we understand that turning brand data into insightful information is key to making smart business decisions. That's why we provide our customers with the best customer experience possible.

    • Who are Brand24's biggest competitors (3-5 companies)?

      Mention, Brandwatch, Hootsuite, Sprout Social.

    • How/why is Brand24 better than those competitors (or most others in their market)? What about Brand24 is unique, stronger, easier, etc.?

      Our platform is designed to be easy to use, with all the features you need to monitor your brand online. You can access real-time data and graphs, as well as detailed reports on any aspect of your brand's online presence. And our team is always available to help you get the most out of our platform.

    • What kind of features can customers expect Brand24 to release in the near future? And longer term?

      We want to become a global leader in providing brand insights & recommendations.

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