"Now, we focus on data exceptions and data analysis as opposed to data entry,?said Kathy Kerr, HR Shared Services Supervisor. ?We only work the problems.? Additionally, Kerr notes that the automation has increased the number of audits her team can run and analyze. These audits on employee data identify when information has been entered incorrectly. Due to the 24/7 nature of providing healthcare, providers have complex pay and benefits rules, and incorrect employee data can result in incorrect pay and benefits, which are challenging to unravel downstream. ?These audits identify problems earlier. It?s easier for us to correct them earlier and not have more complex problems to fix later, so it improves the associate experience."