"We were like a car without a GPS in a foreign country. We didn’t know where we were going. We weren’t using the latest technology to oversee our operations in a way that ensured timely scheduling, accurate inventory control and outstanding customer service."

"The need for luxury spa services has never been greater. People from every walk of life crave relaxation, human connection, and respite from their day-to-day lives, and they seek solace in our therapeutic and wellness services. For an hour, a day, or even a week, our guests are pampered so …