I switched to BNB because I was tired of 'big bank' treatment. My branch manager is always there for me with good advice. For example, I mentioned that I sometimes overdraw my checking account accidentally so she recommended a line of credit. It's a really useful tool. The people at BNB know me well, and I'm confident that they'll always be there for me if I need them.

Like BNB, we believe in local relationships and working together to make our local community better. We began working with them about five years ago when we were looking to expand; specifically, we were looking to construct a large warehouse in Riverhead. Our bank at the time was not meeting our needs. BNB presented a viable and well-priced plan for us to switch banks that met all our needs. Since then, we’ve worked with the cash management team on the remote deposit service. We love it because it frees us from having to go to the bank daily. It’s a large time-saver and extremely cost-efficient. BNB also provided us with a wireless credit card machine. The bank listens to our needs and proposes viable solutions that are cost-efficient.

I decided to switch to BNB in 2013. With BNB, transactions are easier and less time consuming compared to other banks. We currently use BNB for loans as well as deposits. BNB shares a vision with us for the future of Landscape Details.

We made the switch to BNB in 1994 because we had a great relationship with Tom Tobin who was the BNB CEO at the time. Very strong relationships run across the management of both our organizations. Both firms enjoy easy access to each other’s senior leaders. Because of this relationship, all of our transactions are done quickly and efficiently.

Working with BNB is a pleasure. People are always available without delay and will work with us in any way possible. The bank has helped our business tremendously. They have been there for us when we wanted to explore new avenues. For example, when we embarked on a new venture to secure more merchandise, the bank gave us the money to pursue this – we couldn't have done it without their input and confidence. The best part of our relationship with BNB is their availability. We can contact our 'regular' people as well as the 'higher ups' at any time. It makes all the difference in the world.

I know that BNB recognizes my value as a customer. I also know that because of the solid relationship we have, I can depend on the bank and their people. My branch manager is always there to give me advice and assuage my financial concerns. Running a seasonal business is fraught with problems—many of which are completely out of my control. When I have concerns, I consult with my branch manager. She puts my fears into perspective and makes me feel I have her complete confidence. She must be doing something right: We’re about to begin our 14th season.

It's good to know that I have a bank like BNB behind me. They really truly are a local bank.

With BNB, I have the security of knowing that the people we deal with understand our business and will support our endeavors to grow. For example, I wanted to purchase some equipment and take advantage of the historically low interest rates rather than using my own cash. BNB put together a loan that was tailored to my needs without a lot of effort on my part. If this was a different bank, I would have had a pile of paperwork to contend with. BNB understands that I need to focus on my business – not my banking – and that by allowing me to do so, we both win in the long run.

My business is Bay Gas Service. My passion is performance boating. BNB has been a tremendous asset. Thanks to BNB, I've been able to pursue my business and my passion for performance boating. A lot of banks talk about doing business. BNB does business. They allow us the flexibility to be as aggressive as we need to be. In this challenging climate and marketplace, we're able to know that we've got financial backing and support behind us to make difficult choices and moves on a daily basis.

BNB is more personal, responsive and much easier to deal with than larger national banks. For example, when we wanted to take on a new project and our previous bank was taking too long with our paperwork, I decided to seek help from BNB. BNB secured the financing within days and the rest is history.

BNB makes everything so quick and easy. I know that anytime I call them up, I will get somebody on the phone who knows my business. I know I will get action.

We have a great story that illustrates our relationship with BNB. When we gave Kevin O’Connor (BNB President and CEO) and Kevin Santacroce (Chief Lending Officer) a tour of our plant, they were excited about the research and development segment of our business. They even designed a new donut, a jelly-filled sugar braid with chocolate drizzle, which is currently on sale at our retail store located at the plant.

I made the switch to BNB in February 2013 because I wanted a local bank that cares about small businesses and their success. I opened a business account first, to see if this was a bank that would suit my needs. When I realized that I needed a loan to continue expanding my business, BNB created a specific plan that I was comfortable with to finance my new venture.

Over the last four years, we’ve been in the process of an acquisition plan, so there’s a transition period we’ve been going through from one generation to another as well as a growth spurt with milestone productions. Our relationship with BNB began in the midst of arranging the financing for the purchase of stock from my aunt and uncle. What initially attracted us to BNB was their ability to put the finance package in place – and to do it within the tight time frame we had – at a reasonable rate. But moreover, they’re a ‘bankers’ bank.’ We’re working with the same team of individuals who we know and trust. With some of the larger commercial banks, you have a sense that you’re not going to be talking to the same people. BNB is a local bank. That’s important to me. They know our business and me personally. They understand our business and my appetite for risk. They will come by and brainstorm. They take an active interest in our success. I know they’re always there to back us up.

We switched to BNB in November 2011, and we have been pleased with our partnership ever since. We appreciate that we have a two-way relationship; it’s not one-sided. And, instead of always saying ‘no,’ BNB’s working motto with us has always been, ‘Let’s see how we can make it work.’ This exemplifies BNB’s commitment to our business.