"We have reduced the order-to-delivery time from 34 days to six days by introducing the build-to-order and sequencing process. We are no longer looking for parts or production strategies manually. We are avoiding double-tooling or double-handling, stabilizing the overall supply chain."

"We realized we needed standardized methods for doing work in the DC. Our historical stop-watch studies weren’t very accurate, so we couldn’t adequately measure associate performance. With the new methods and standards in place, we can now measure each associate accurately and fairly."