"Content is key to our success, and that’s why Bloomreach Experience is so important to our strategy. Bloomreach Experience enables us to remain competitive in SEO rankings at that crucial step in the customer journey.”
“Whereas previously difficult to support and update, thanks to BloomReach Experience, our users can now easily maintain the English and Japanese versions of the site."
"We are delivering an exceptional end-to-end customer experience and providing rich and engaging content that elevates the value we provide and builds loyalty with our customers. The Knowledge Center is a go-to resource that goes beyond the sharing of knowledge and empowers customers to put the skills and the resources of Global Industrial to work for them."
"We’ve absolutely seen the value of Bloomreach. Onboarding and using new tools can feel like a burden, so it’s nice to hear from my team that it’s one of their favorite tools to use and the power it brings. It gives us the insights we need to read parts of our business. It’s just easy — it’s probably been one of my best decisions since I’ve been here."
"Being a fun and easy product to work with is important, otherwise you are going to lose your business users too quickly."
“We are thrilled to help this dynamic company to handle its transactions in all 44 countries it’s active in, with just one commerce platform.”
"Bloomreach is so much more than just a tool. With ongoing support, workshops, and roadmapping, it’s a collaborative partnership. Bloomreach has helped us understand our customers and interpret our data faster, and now we can get campaign analysis and customer insights with just a few clicks, which previously would have taken hours to do. It’s been game-changing."
"BloomReach helps us get found in long tail searches, which are very focused. These visitors have converted at much higher rates once they reach our site."
“The implementation didn’t take a lot of engineering resources, and you don’t have to set time aside every day to maintain it. I look at the reports regularly and evaluate new tests to run. If I don’t have to work on BloomReach Organic Search in a particular week, things still run smoothly.”
"YoY growth in traffic has been around 20%, and we have seen a big uptick in customer satisfaction scores since we went live."
“We reviewed many CDPs, CRMs, ESPs, and Marketing Clouds but we went with Bloomreach’s CDXP because it’s a single platform which is built from the ground up.”
"We want to cater to a lot of different styles and doing that is a lot harder than it sounds. You know, you obviously want to personalize, you want to find that complementary product that people will get excited about. That way, for every customer, Living Spaces is the perfect shopping destination for them."
"Bloomreach offers great technology and a team of experienced experts, who advise us every day. We cooperate closely with the team and feel they do their best to help us use the platform to its maximum potential."
"It is important for us to use our customer data in a meaningful way. That’s a huge focus for us. Bloomreach Engagement helps us to increase our customer lifetime value and use our data to deliver personalized experiences across various channels."
"Bloomreach has truly been a partner to us every step of the way. The technical knowledge and insight given to us by the Bloomreach team has been top notch. We really had the feeling that Bloomreach wanted this project to be as successful as we did here at N Brown. When all parties are geared up with the same goal in mind, this often leads to positive outcomes."