“When I uploaded my first customization using the new Blackbaud CRM cloud portal, it worked perfectly—I was thoroughly impressed. I can now deploy our own customizations without opening a support ticket and waiting for deployment because it happens in the matter of two to three minutes.”
“The autonomy that our gift officers are given with Fundraiser Performance Management is incredibly valuable. It provides coaching tools for managers and a framework for evaluations, making operations more intentional.”
“Our aim has been to increase our supporter base so that we can grow the important work we do around the world. eTapestry has given us a great foundation for this.”
“With Blackbaud Merchant Services, we’re saving 25 to 30 hours each month in administrative time, which is huge. It has allowed us to be more efficient and, therefore, apply more time to working on what really matters.”
“Blackbaud University training has been extremely valuable. Everyone who completed the training said it helped them understand just how much Altru can do."
"Altru allows us to really dig in to the constituent records, keep track of behavior, and communicate with our members more efficiently.”
"We were pleased with Altru’s 360-degree presentation of constituent information in one application that can generate reports easily.”
"Blackbaud has the ability to understand our brand and our desires and reflect that back to us in a beautiful and creative way. We are continually pleased with the Blackbaud Team and love the technical business translation they bring.”
“Using Blackbaud Merchant Services, I save hours every week. This equates to thousands of dollars per year and is money that we can reinvest into our programs. After investigating what the possibilities were in terms of payment processing, the decision to move to Blackbaud Merchant Services became a no-brainer.”
“Having Credit Card Updater sealed the deal. It was the reason we chose to migrate to Blackbaud Merchant Services™ and it has provided tremendous value to our nonprofit.”
“I’ve had several members proactively call and tell me they need to update their credit card information. When I pull up their record, I can see that the data has already been changed.”
“The ease of reporting and speed at which things get done has significantly cut down my workload and made moving to The Financial Edge the right decision.”
"As an administrator who is responsible for communications and technology, I believe our adoption of the ‘ON’ Products has turned what many perceive as a challenging, near impossible job into a wonderful, manageable job.”
"We’ve saved weeks of processing time, a full week’s pay each month, and we’ve added reporting confidence."
"We’ve always used analytics to drive our decisions in the past, but our major gift team was very pleased with the scoring and approach with Target Analytics ® , which helped further focus our efforts."