“Our old system was very unyielding. Every day we had a question that made you scratch your head and say, ‘Why is that not available?’ We are now in this century and using software the way it is supposed to be used.”

“We really don’t have to collect too much more information in terms of demographics after they fill out the initial interest form that creates the account. That gives the family the username and password that they will use from their first contact with us, when their son is still an …

“Identifying prospects that can support our mission and partner with us to support this natural beauty is very motivating.”

"Thanks to a more rigorous prospect management system supported by Prospect Insights, we are seeing a continual increase in giving and more people rallying around us as we work to create a more inclusive community for people with disabilities.”

"You get a chance to have influence or a voice in product development with Blackbaud. I don’t think that’s the case with some of the other vendors in the market out there.”

“With Payment Assistant, the finance team no longer has to print checks, stuff envelopes, or prepare positive pay files. Now we process payments with just the click of a button and my team has real-time visibility into the status of each payment. This saves us an immense amount of time.”

“By integrating Blackbaud CRM and visualization tools, we’ve helped optimize our fundraising strategies, improved data management, and are achieving our financial goals more efficiently.”

"We can now easily generate detailed reports on donor interactions with the improved reporting capabilities of Blackbaud CRM. These reports provide insights into donor behavior, which are crucial for strategic decision-making and help our team be more proactive.”

"Financial Edge NXT allows us to easily show donors how their contributions are being used. We can demonstrate the impact of donations on their home-building projects and provide detailed financial data, which is crucial for maintaining donor trust and support."

"The technical effort required for updates has been reduced by moving to Blackbaud CRM + Blackbaud Cloud Operations, and we’ve been able to allow staff to focus on more strategic work. Additionally, the cloud transition allows us to integrate Blackbaud CRM better with other systems, facilitating data exchange and improving …

"Blackbaud Merchant Services Credit Card Updater has been incredibly useful in keeping our recurring active pledges up to date. It has saved us over $260,000 in revenue that could have been lost due to credit card numbers and expiration dates changing."

"Using the analytics and ratings in Raiser’s Edge NXT allows us to provide precise and realistic numbers, ensuring that fundraisers can meet their goals and reflect their hard work accurately.”

“I was looking for a solution that would still allow me to do deep-dive research when needed, while allowing me to save time and be more proactive with prospect segmentation.”

With Prospect Insights, we can instantly see who the top 20 or top 100 individuals are with the greatest likelihood, affinity, and capacity to give so we can conduct deeper prospect research on them.”

“From batching interactions to automating pending steps for donor followups, Blackbaud’s software makes it easy to manage portfolios, track engagement, and stay organized across hundreds of users and locations.”