650 Blackbaud Testimonials

“Having the support from a technology provider that really understands our line of work and is constantly learning about our industry really helps us do our jobs better."

“With Blackbaud Merchant Services, we’re saving 25 to 30 hours each month in administrative time, which is huge. It has allowed us to be more efficient and, therefore, apply more time to working on what really matters.”

“Blackbaud is more than just a vendor; they are a partner. My account rep has done a great job of getting to know our organization and our needs, presenting solutions that meet those needs. My hope is I can help other YWCA’s grow by sharing my story about what we are doing here and who we are partnering with to grow as an organization.”

“We selected Fundraiser Performance Management to have a more structured management system for gift officers. From the custom predictive models for prospecting to talent management tools, it’s an all-in-one solution that is easy to use.”

“We have heard so much positive feedback from families since adopting Blackbaud’s Total School Solution.”

“Blackbaud has helped us make sure that we have the systems and the infrastructure in place to take care of the back end of each of our offices so that we can spend our time focusing on our members and visitors and on our mission to make sure that our art is accessible to all.”

“I know there is so much more we can do with Blackbaud Award Management, and I can’t wait to discover all the additional benefits it offers.”

“Guest experience improved just as a result of staff experience improving.”

“As the Foundation elevates its operations to support both engagement and increased annual fundraising, Blackbaud CRM will be the core that connects the data to drive strategy, reports, and increased results.”

“I think Altru gives us the opportunity to analyze our membership programs in a way that a lot of other systems just don’t. Being able to see the statistics on how our different programs are doing helps us to develop different incentives to bring in new membership and steward our current membership.”

“There’s flexibility to schedule calls so we make sure the right people are being called at the right time, even automatically accounting for different time zones. It eliminates error and allows us to be more responsive and efficient.”

“The piece that I really like and that is super helpful with my team is that seamless integration between Altru and XTruLink. Whether you are at a kiosk, a register, or in the back office, all the data is in one place and in real time. This improves the guest experience because they never have to repeat information when they check in.”

“I do not understand how a foundation can operate without a grantmaking software system. It’s just too important.”

“The workflows really work for us. We’re a pretty small staff, but Blackbaud Grantmaking is something that keeps our process smooth and information accessible.”

“We’ve had a great experience with Blackbaud’s solutions and their strategic consulting professionals. The expertise of their team members and the quality and ease of use of their products brings confidence to our fundraising team.”