647 Blackbaud Testimonials

“Chat support for eTapestry is fantastic— always supplying me with step-by-step instructions, both verbal and written, for those more difficult processes.”

"The only constant is that things are always changing, which makes it difficult to get the right message to the right person at the right time. The weekly strategy calls with Blackbaud to look at our ongoing performance were really helpful."

“With eTapestry we have been able to turn around our gift processing department. Before we were looking to hire additional staff to enter gifts and now we don’t have to do that. Also, the reporting capability is so easy to use just about anybody can run a report. And lastly, I can rest assure that our data is safe and in the trusty hands of the folks at eTapestry.”

"We can better serve our constituents and families now with Blackbaud solutions.”

"We can collect any data we want. It isn't restricted to data in the database. We can put what information we want in the database and use the other information however we see fit. This makes it much easier for us to meet the needs of our parents and students."

"I share with colleagues constantly that Blackbaud has the absolute best, second-to-none training of any company I have ever dealt with.”

"The Raiser’s Edge® helped contributions climb by 657% to almost $840,000 from $111,000 the previous year."

"In the time I have been at OSU, by focusing on acquisition, we have been able to increase the rate by 12 to 16 percent even with the recession, The annual web seminars that roll up the combined higher education benchmarking groups are great. They are very data heavy and I love that. I make sure that those who are working with me attend. It’s very inspirational for them to understand how the work we do is based in data and that we can influence the results."

"We are looking forward to the seamless integration between MobilePay and the Event app because it will consolidate the transactions and make it easier for the end user. The time saved will allow us to spend more time interacting with our supporters. The more we can do the day of the event, the less we have to do when we come back into the office."

"Adding TeamRaiser has opened fundraising doors for us and has been immensely helpful. Investing in the trainings and having the structure and support was critical in mastering the tools."

"We are reaching out to a young, but very philanthropic demographic: young professionals in the energy business. We want to get these young donors engaged, so our strategies must include reaching them online."

"We liked Blackbaud as a company and had a good relationship with them, The customer support with Blackbaud for both The Raiser’s Edge and [Blackbaud] NetCommunity is fantastic. We know when we call there is good likelihood that someone will answer the phone. We always know that our problem or issue is being addressed and it is always addressed in a timely manner. People sometimes forget the importance of good customer support. Having experienced poor support, we know how important it is and feel that Blackbaud has continually gone above and beyond."

"Because Blackbaud Performance Management is based on Microsoft SQL Server, we didn’t have to buy additional solutions to get the information we want and need."

"Most visitors come to our website first, so it’s imperative that it reflects our brand and mission. With a new website designed by the Blackbaud Interactive Services Team and donation pages powered by Raiser’s Edge NXT, we’re able to present the depth and scope of our organization in a clear and concise way.”

“The combination of The Raiser’s Edge, NetCommunity Grow, and Friends Asking Friends is perfect for our organization and will help us move our fundraising forward. Between the data we get on our constituents from NetCommunity Grow and Friends Asking Friends, I am able to get a better understanding of what interests our donors. This is vital to our success.”