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“For the customer experience, Bizagi is helping us to digitize the end-to-end process and integrate the hybrid processes as we have some customers that are fully digital and others who want to talk to a representative. Bizagi is helping us to integrate both experiences for customers.”
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"Bizagi is great for our staff thanks to the ease of modeling and building up the user interface. There is real stability in the process engine.”
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"This is a perfect example of a very successful process implementation; we are very proud of it."
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"Bizagi is my favourite BPMS. Why? First, it has a clear and understandable business object model (the E-R style representation and navigation of what's essentially an XML data structure). Second, a low resource impact/footprint. Third, a rationalized (spinning balls metaphor) progression to execution that makes common sense. Fourth, the inclusion …
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"I used Bizagi for the first time last year and had a very good experience. The platform has many benefits for the Business Process Management course that I teach. No programming is required, making it easy to use. It adheres to BPMN standards. And what I really like is the …
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"Bizagi is disrupting the ecosystem and succeeding against large tech Goliaths. Its innovations provide a lot of value to the enterprise and its global team has managed to execute with creativity."
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"The experience we’ve had as a customer of Bizagi has been very solid. It’s ended up creating a level of engagement and trust this is a long-term play for us, highly visible and highly tactical."
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"Bizagi is easy to use. Even if you don’t work in IT, with a little bit of training you can do anything. I particularly like that I can easily configure the design of screens that are going to be seen by the end users."
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"Bizagi's customer service is excellent. They provide detailed, to-the-point answers quickly, and their technical support staff is professional and knowledgeable."
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"Workflow analysis has improved smart card processing times, reduced errors and improved back office efficiency. Overall this allows us to provide better customer service to our customers, who are themselves delivering patient care."
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"The biggest benefit of digitizing a process is the improved audit trail. For us it's really important to have document retention, so to have them all centralized in one place has allowed us to make decisions we didn't even know that we were going to have questions about."
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"We see huge potential for more use across the business, including as part of a new joint venture."
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"Bizagi is like the Apple of BPM software. Clean and intuitive."
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"We can’t make planes without Bizagi."
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"Bizagi is not only customer-friendly, but also supports our business, and complements our development strategy. It has helped with cost reduction, sped-up time-to-market and supported our convergence strategy.”