"Birdie helped so much with the alerts for medications. With medication reporting, you can see instantly what’s happened. You can see the reasons why the medication wasn’t taken, and there's this whole feedback loop. And we’re doing that daily - we’re auditing in the moment. We can evidence everything that’s …
"With a really responsive system behind us, Birdie, it just gives us the information straight away, and then we can act upon [it] quickly."
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