BIME by Zendesk is an analytics platform that helps businesses measure and understand the entire customer experience. It brings together all your siloed customer data, so you can perform more meaningful analyses and build beautiful dashboards to showcase the results. BIME makes it easy for you to connect all your customer data with their 60+ pre-built connectors. Explore, measure, and analyze data like a pro without SQL and present your analyses with 25+ point-and-click data visualization styles.
“Some users just want to have a quick insight that does not require exploration but just explanation, on the other hand other users would like to explore the data and find out more detail. The drill through feature of BIME was perfect for the last purpose.”







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