BIME by Zendesk is an analytics platform that helps businesses measure and understand the entire customer experience. It brings together all your siloed customer data, so you can perform more meaningful analyses and build beautiful dashboards to showcase the results. BIME makes it easy for you to connect all your customer data with their 60+ pre-built connectors. Explore, measure, and analyze data like a pro without SQL and present your analyses with 25+ point-and-click data visualization styles.
"The speed of anaylsis has completely changed. Before using BIME, we had to reprocess data from Hadoop to allow the business user to actually query it, which used to take us at least half a day of work - whereas with BIME, it only takes 5 minutes.”
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