BIME by Zendesk is an analytics platform that helps businesses measure and understand the entire customer experience. It brings together all your siloed customer data, so you can perform more meaningful analyses and build beautiful dashboards to showcase the results. BIME makes it easy for you to connect all your customer data with their 60+ pre-built connectors. Explore, measure, and analyze data like a pro without SQL and present your analyses with 25+ point-and-click data visualization styles.
“We needed a visual tool that would allow us to quickly publish our KPIs in a web browser, and we wanted to avoid using different tools to create dashboards. We chose Bime™ because it met all these needs, and we haven’t looked back since. The great thing about this highly visual and interactive tool is the speed at which it was implemented into our business, with no direct costs and or support required from our IT department. We were able to use Bime™ straight off the mark, and we have found that our team has responded very well to its adoption. Bime™ has brought unprecedented value to Arcelor Mittal – it has enabled us to quickly disseminate our data and make it accessible anywhere, anytime and to anyone.”
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