107 Billtrust Testimonials

“With Billtrust, we can offer a digital turnkey solution for invoice presentment, payment, and cash application with 24/7 access.”

“Having an end-to-end solution helped streamline our processes, reduce manual work, and has contributed directly to our bottom line.”

“We are very pleased with our decision to switch providers. We have seen a definite increase in customer satisfaction both internal and external since moving to Billtrust.”

“Billtrust taught us how to receive our money quicker, save money, and create invoices that are so much easier to read.”

“I hate giving an A+ to anyone, but I couldn’t think of anything that would give me a reason to give anything other than one.”

“Partnering with Billtrust has been a great decision for Anda. We have seen an increased level of customer satisfaction with the delivery of our statements and invoices and an improvement in cash flow. Billtrust gives us the opportunity to use today’s technology to better serve our customer base and manage costs.”

“We strive to deliver services that bring value to our customers. When it comes to automating the billing process, Billtrust has helped us accomplish this goal in an efficient and cost effective manner. It has been a true partnership.”

“At USESI we take significant pride in delivering high quality customer service. This means understanding the diverse needs of our customers. We liked Billtrust because they offered many flexible, advanced features in the invoicing process that would meet our specific needs and more importantly, those of our customers. We are very pleased with the service.”

“We recently moved from another outsource billing company to Billtrust. The transition went smoothly and not only are we saving more money, but we are getting a wider variety of services and functionality than we had with our old vendor. We are especially pleased with our e-adoption progress. We are very happy with the move to Billtrust.”

"Billtrust has been easy for our internal users and our customers. Billtrust is constantly working to improve the customer experience and makes enhancements as they come along. Being able to get customers their invoices/statements the same day we process them is great. If there are any questions, our customers reach out to us right away instead of waiting for the mail to deliver 7-10 days later."

"Billtrust has been a valued vendor partner since 2006. Our invoicing process was time consuming, labor intensive, and very expensive before partnering with Billtrust. With Billtrust, the process is automated, the invoices look professional, and we’ve realized savings in every area labor, postage, forms and envelopes, etc. Most of all, our customers are extremely happy with their invoicing and the flexibility provided by using Billtrust. Invoice delivery to our customers is quick, efficient, and accurate. We are notified automatically and immediately if an electronic or fax delivery fails so we can fix it quickly. It’s easy to resend either a single invoice or multiple invoices. Our customers have many options and can choose what is best for them eInvoice Connect, Invoice Central, e-invoices, email or fax copies. For those that still want invoices via USPS, we have the ability to select the criteria to maximize savings."

"Awesome service, easy, works with our mainframe, error free, basically runs itself and with little down time not much to oversee. It’s easy to use and enables management to focus on running our business."

"Really enjoy working out of Billtrust everyday…It’s been so much easier when a customer of mine needs copies of invoices or a backup if they have misplaced their copy. I like that I can pull up multiple Invoices all at once and download and save as a PDF file and then email them right over to myself, my client or save to my desktop and send as an attachment in my email to them. Also, being able to view if a client has received and opened their emails of invoices is a huge help as well. This Software program has saved me a lot of time everyday."

"Invoice management allows you and your customers to be on same page when it’s time to get the bills paid. 24/7 access to the site is one feature that our customers like."

"Working with Billtrust is always a pleasant experience. They’ve helped us transition from a quarterly postcard billing statement to a full sized 8 1/2 x 11 monthly statement. Our billing process for quarterly statements took approximately 7 days. The process is now so streamlined that we can run monthly invoices in half the time. By going monthly and by giving our customers more control with online billing statement review capabilities, and more variety in ways to pay, we have seen a great reduction in our DSO. Our day to day open balances due are also significantly lower. Not only have we accomplished all of these amazing things, but we were able to do so without a rate increase to our customers. Talk about all around satisfaction! Whenever I speak with colleagues about billing, I always note Billtrust as our key to success."