BigChange Testimonials

“Previously, we used spreadsheets to schedule jobs and waited for paper work to invoice customers. We clearly needed a better system. My MD discovered BigChange’s JobWatch at the Birmingham trade show – exactly what we needed. Now, all jobs are sent directly to our drivers. Instead of having to drive around to get a better signal to email back to the office, the drivers capture a signature and press send. In areas with poor signal, information is stored on the device and automatically sent to the office when signal improves. We are now more efficient than ever before.”

“Since introducing BigChange, we have completely transformed our field service operations. Because we are getting job sheets back immediately after engineer visits we in turn report back to the customer almost immediately, perhaps with a quote or equipment care recommendation.”