315 BeyondTrust Testimonials

“With its clearly defined and well-thought-out approach to remote support, and its dedication to research and development, Bomgar differentiated itself in terms of a commitment to quality in a way that was extremely similar to what we were doing as an IT service provider. Simply put, Bomgar was a good fit for us.”

"PowerBroker allows us to manage and secure privileged access throughout our environment, not only with support people but with software administrators. Users resisted the change initially, however the benefits outweighed the inconvenience. I have worked with BeyondTrust PowerBroker for the past 15 years and in that time I have come to trust what the product does and how knowledgeable the support staff is."

“With Bomgar’s Embassy feature, we can actually bring an outside IT vendor resource into a support call immediately. We have full control over the permissions that are in place and the connection is only maintained for the life of the session. This ability to collaborate while maintaining security is a huge bonus for us.”

"PowerBroker allowed us to have single point of accountability and the ability to keystroke log activities to understand every day uses. The ability to do forensic analysis of incidents help hold our admins accountable for their actions. Excellent customer service, great training offerings, product that does what it is intended to do."

“We selected Bomgar’s Embassy solution because it enables us to create safe and controllable multiplatform access for our vendors. Suppliers now have secure remote access to our network to perform maintenance on their equipment; and we have an audit trail stored behind our firewall so we can see what actions are taken during remote sessions.”

"PowerBroker keeps checks on privileged accounts."

“With Bomgar, we’ve seen an overall increase in our affiliated physicians’ satisfaction. We can handle their requests, quickly and in their opinions easily. They can get back to what matters most helping their patients.”

"[BeyondTrust PowerBroker] has taken the guesswork out of privilege management."

“With Bomgar, I have the ability to show them how to use their device or application, just as if I were sitting there with them. They really appreciate that.”

“When the need for credit card PCI compliance arose several years ago, we began looking for a way to consolidate on a single remote support tool that could connect to all of our systems while keeping us in compliance. That led us to Bomgar."

"It’s said that the weakest security element for an endpoint is the user. PowerBroker allows us to remove admin rights for users and mitigate the security risks associated with user actions."

“Ultimately, we knew it was time to seek a solution that would give us amazing abilities and little maintenance, so we could concentrate on the business of taking care of our customers.”

"PowerBroker provides an easy way to manage UAC in a Windows 7 environment where users have been denied administrative privileges."

“As we learned more and more about Bomgar’s solution versus the others, we realized how important it was to us to keep our critical infrastructure in-house.”

"In the Windows environment we wanted to eliminate the havoc of allowing users admin rights. It makes me nervous from a security perspective, but it also inhibits productivity of both IT and end users."