“It is hard to overstate how important a good user interface is when it comes to remote support solutions With Bomgar, I can spend less than an hour showing a new service technician how to use the console, and within a few days they are comfortable using all the features …
“Bomgar takes the stress away from our customers. They no longer have to follow instructions from the support staff. Customers are pleased to see us working on their problems directly.”
"BeyondTrust's solution has impacted our business by giving us peace of mind around the security of our customers' data and also giving us a very robust audit trail to ensure the integrity of that at all times, and allowing us to put in the appropriate safeguards to ensure we’re always …
"We use LANDesk for patch management and it identifies almost all vulnerabilities. However, Retina provides a second opinion on this and has some unique vulnerability guidance not found in LANDesk."
"BeyondTrust security products have been vital to staying aware of what devices are out there on our network and how large of a risk they pose to being compromised. BeyondTrust Retina CS has a large variety of scanning and reporting features that are critical for external auditing purposes."
"We have reduced risk significantly and made patch management activity more efficient."
"Retina is a great tool helping with all aspects of security."
"Retina has allowed us to discover previously unknown issues."
"Retina has assisted in compliance and visibility."
"Retina has given us a security view we had never had. We use it extensively on all of our servers, both in the DMZ and internal. We also use it on any external servers we are responsible for. We purchased an external hospital, and they were not allowed on our …
"We are now in a position to report on vulnerabilities for our group and the associated rating for each vulnerability."
"Retina has allowed me to establish qualitative vulnerability and patch management across the organization."
"We are using Retina to validate the effectiveness of our patch management program, thereby having an independent "check" to balance to ensure that we are comprehensively reducing vulnerabilities. In addition, the reporting and analytics are helping us to prioritize our remediation efforts so that despite our lean IT structure, we …
"Retina has enabled us to automate scanning and reporting. This helped us to give access to various application owners to rectify the comments by rescanning."
"Patching kiosks has become more visible and can now be controlled within our AV tool."
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