Through the brand builder process Better went out of their way to understand not just our organisation but our sector and how we sit within it. The nuances they picked up were beyond anything I’d expected. This led to a brand that projects all the things we had hoped for, plus a few angles that we had never focused on but realised as a result of the process that we should. It also meant the project was pretty effortless for us as their resulting brand work hit the mark first time. We’re very glad that in the end we made the decision based solely on quality. The team were a pleasure to work with and I’d wholly recommend them.

We chose Better as our partner agency not only because they came highly recommended with very credible local endorsement, they also had an impressive and immediate understanding of aims of project. With their BetterBrandBuilder process, and supporting creative and digital in house skills, they were able to support all aspects of the project from brand development to digital delivery. Better’s experience of brand strategy and development ensured our rebrand process uncovered, challenged and delivered key insights which helped inform a clear positioning and creative direction for the new brand. Once the brand project was completed Better worked with us on a number of priority marketing materials and new website which will become the hub of our digital marketing and help drive our sales and business development. Although it is early days, we have received fantastic initial feedback re our new brand design and website, which will undoubtedly have a commercial impact in future. I’d be very happy to recommend Better.

Having decided that our firm was in need of modernising its identity, there was only the Better team and the BetterBrandBuilder™ process that we would have chosen. Knowing of their work for many years, the trust that developed was invaluable to us for the project. Working in a highly regulated industry, this threw up many challenges not dealt with before. Rather than being daunted, the Better team became excited and took it all in their stride throughout the entire process. The end result being a new look, feel and excitement that was way beyond what we were expecting. Feedback from external parties has also been excellent, with most now saying the new brand accurately reflects the firm we have become.

Thank you all so much for your persistence, hard work and dedication – we definitely made the right choice in choosing Better.

Better are pleasure to work with.They worked with us to develop the ‘do it or else’ campaign and it has made a huge impact within its target audience.The campaign and the company are innovative, willing to push the boundaries and at the cutting end of design factors that all contributed to us achieving our targets and desired outcomes with the campaign.

The BetterBrandBuilder™ workshop is an interesting concept. It seems a bit excessive at first and an unnecessary expense to the business but now, looking back, we certainly don’t begrudge the time or investment. It forces the team to take a day out of the daily whirlwind and really look at all aspects of the influences on your business. It promotes a great team spirit and you get a really good autobiography of the company out of the day. It highlights things that you’re good at and identifies areas of weakness that before you may actually have viewed as an area not requiring attention. The fact that you are with the Better team who are looking in from the outside and asking all the awkward questions also helps!While it provides the foundation for the rebuilding of the brand, we have found that the benefits of this day have extended further than this, not least the increase direction and commitment to who we are and what we want to be in all departments of the business.

Better are just awesome, if you’re looking to rebrand, you definitely need to consider these guys. From the moment we sat down with Mark Easby, Director and Founder of Better, I knew this was the right agency to go with. Up until now, our brand hasn’t reflected what we do at Baltic, and it doesn’t really have a relation to the new service we provide. For me, I wanted to use this rebrand to get the passion and enthusiasm that is presented by our employees daily, across to external customers, and Better picked up on this straight away. Better don’t just look at the cosmetics of a brand, they want to know who the company are, who are their employees, what do their employees think of the business, who are their customers? By gaining this much insight into our company, Better were able to uncover the essence and heart of our business and then used this to develop a brand to represent our values and mission. The knowledge, skill set and creativity that Better has is so inspiring, and I genuinely can’t thank them enough for helping develop our new brand.

After working initially on some small creative projects, Better have become a key part of the PD Ports marketing function helping us to deliver brand continuity across all our online and offline media. They are a friendly and experienced team, they are always prepared to go the extra mile.

It might seem like just a name, or just a logo, but it’s so much more. The BetterBrandBuilder™ process and impact has created a real buzz about the charity again. The confidence it gives in the organisation and in yourself is amazing. I would describe the brand and marketing work carried out by Better as the Charity’s saviour. We could see the impact the new brand could have not only on them but also the impact it could have on all the people they are trying to help. It’s amazing how something so simple can be so powerful. The new brand encompasses everything we are about. I am is the most positive statement in the world and that is now part of our charity.

Five Lamps really enjoys working with the team at Better. After putting out a specification to redesign our website and listening to pitches from various agencies, we decided to go with Better because of their enthusiasm, their fresh and innovative approach and their proven track record.They did not disappoint! Our new website looks fantastic the team listened to what we wanted and helped us to achieve our mission to have a more professional looking and customer focussed website.

Our firm is at a crucial stage in its development as 2016 saw us exceed our growth expectations. Therefore, it’s important that our brand reflects our plans and showcases what we do and how we do it. The team at Better have done an incredible job of defining and creating our new brand story which is already having an impact on every part of the firm, from business development to recruitment.

Better have worked closely with us on developing and implementing an organisation-wide social media and digital strategy for NECC. Mark has been key to the success of this project. He certainly knows his stuff and is somewhat of a digital guru. He has a very personable approach and has really helped NECC colleagues to better understand social and digital marketing.

We went through the BetterBrandBuilder™ process as part of a full branding project and highly recommend it. It has been an integral part of the process where our team was able to develop a mutual understanding of where we are looking to position the brand. The end result was a clearly defined brand concept that fitted with the vision, mission and structure of the business. Working with you guys is one of the best decisions we have ever made as a firm and we are really looking forward to carrying on our relationship.

Thank you for all your great work, guys. The new website design is not only very powerful but it also provides us with the perfect foundation for our development plans.The platform’s new marketing and investment management functionality, including the bespoke investment admin system and market leading tools, will be perfect to help our ongoing communication with our growing entrepreneur, investor and partner community.