Besides evolutive features, other important aspect is support . Beds24 support is 5 stars: Efficient documentation written in Wiki and available videos for self learners. An extremely reactive team who knows what it is doing. No bug found in more than 8 months of operations, which deservers awards. I highly recommand this software for hands-on users who can build even their own hospitality software on top of this rock-solid core PMS!

After a lot of searching, reading reviews, trying software, installing and uninstalling various plugins, I found beds24. It's a perfect piece of software for a small B&B / hotel / guesthouse. And it's very reasonably costed. I was able to import all my AirBnb bookings into the calendars for the various rooms and easily customise the booking page for our website. Then we had to start charging VAT, and with beds24, it's quite easy. The bits I love - generated invoices, one-click standard replies, able to add on other non-accommodation items to the booking, automatically update existing booking channels (eventually - delay is not beds24 however) and most of all, not having to reply to the mountains of emails we can't accommodate as potential guests can search themselves for our availability. It's become the backbone of our booking process. The support is excellent too, and they have a pretty full (and fully supported trial process). Well done.

We decided to use Beds24 after going initially with another system. Beds24 is very simple to use and automates the feeds to OTA's. Its advantage over other offerings is its integration with booking and OTA's rate files, Email confirmations and the automation. We are principally a restaurant so have little time to spend using the accommodation software. It took half a day to load our outstanding records and about the same time to link into the rate feeds. We have not looked back since. We are a 5 Star Inn and have just received a TripAdvisor Excellence Award (top 10% percent in the world) and have also got a Gold Service Award from WTB along with 5 stars from the Food Standards Agency.

I can warmly recommend Beds24. At first everything seems a bit complicated, but with the help of the videos and documentation provided you quickly figure it out. The support team is always on hand with useful tips. They are constantly working on improvements like the drag and Drop calendar. Beds24 provides everything on a DIY basis what big software solutions with complicated contracts, utopian prices and modest support offer. Beds24 is not only useful for small businesses but a must to become competitive. Without Beds24 my hostel would not be where it is today. Thank you very much for the great support and for a long and continued cooperation in which we grow together.

Before we chose Beds24.com we evaluated more than 23 on-line booking systems from 7 separate countries. Some systems were simply too expensive for a small B&B like ourselves and most did not have the minimum facilities that busy hosts need to simplify their lives and maximise profits. We've found the Beds24.com interface easy and intuitive to use without reading manuals and the developers remain very responsive to our comments and wishes. Beds24.com's security features are in advance of their competitors and for sheer value for money their online booking system and reservations calendar is unsurpassed. At most data entry fields in Beds24.com immediate help is available if you `hover' the mouse over the field - beats reading the fine manual! Beds24.com has simplified our busy lives and increased our profits!

We have designed and manage many websites for small and medium sized hotels and B&Bs. We believe we understand the needs of hospitality sector and have a clear view of what works for our customers. We have worked for a number of years with Beds24, having tried many other flavours in the past! Beds24 is extremely easy to integrate with websites regardless of the platforms used. The flexible rate plans, multiple property option, and easy management tools, make rate management and channel management effortless for us and our clients. Where we have needed new or additional features, Beds24 have been responsive, accommodating, and delivered great solutions. Annette & Mark are great business partners and we cannot think of a single reason why we would use another company.

We looked at a many PMS before choosing Beds24 and so far we have not regretted our choice for a second. The flexibility and the technical possibilities of Beds24 are simply terrific. With Beds24 even complicated wishes and processes can be achieved. Beds24 offers possibilities that even far more expensive PMS systemscan not offer. In any case, the price of Beds24 is unbeatable. We have not found another PMS that can compete in price and technology. In addition, support is extraordinay. No matter if you have unusual or difficult questions, you always get a personal answer within a few hours and not standardized answers, which unfortunately is common with many competitors. In addition, the support is open for suggestions for improvement and endeavors to take into account individual wishes. In short, we can highly recommend Beds24 to any accommodation business!

Island Time RV is a travel trailer rental company located in Nanaimo, British Columbia Canada. Our requirements for a booking system were quite unique, as we are not a conventional cottage, bed & breakfast or hotel. After searching and testing many other booking systems that fell short for our needs we found Beds24, thankfully! Our experience configuring and integrating Beds24 into our islandtimerv.ca website has been simple and effective, even with our custom needs. Working with the team at Beds24 to add some special enhancements has been a pleasure. They are a team on their game, quick and responsive and able to exceed our expectations on all levels…Thank You Beds24!

Kenlea Cottage is a small B&B with four bedrooms, we are situated in Wellington NZ. We were really pleased to find Beds24 it is exactly what we needed, being new to the market we needed to be out on the internet on multiple sites and there is no effective way of doing that without a service such as Beds24. We set up Beds24 by ourselves in no time at all and synchronised six different calendars. We don't use all the features of Beds24 however we find the features that we do use to be exceptional good value compared to anything else available. We even set it up for a friend of ours who owns a 12 Bed Motel and he states it saves him quite a few hours of work every week. The support is exception always personalised service whenever needed.

We looked for a suitable online booking system for over 2 years and trialled 3 systems before shoosing Beds24. We found no other system had the flexibility or the ease of use delivered by Beds24, and certainly nobody could match the price. With Beds24 system we have managed to reduce our booking processing time and increase conversion. Added to the product's excellent performance, is the second-to-none customer service Mark and Annette are always available to help and are a delight to work with. We have no hesitation in recommending Beds24.

We had been on the look out for a PMS/CRS, Channel manager solution and Booking engine that would give us holistic management of our properties whilst being affordable and well thought out. We wanted multiple rates + policies to show on our website with same conditions as shown on Channels and OTAs as well as automated Guest and Staff communication by email and SMS, channel management and offers as well as yield optimisation of rates. We also automated our notifications to staff and created accounts for different members to focus on their tasks. This made work simpler and highly efficient enabling us to focus on business development of future properties and scalability. Although we were hesitant at first to take on a self catering solution, we found the material prepared on Beds24 Wiki section highly informative and their customer support fantastic. It is evident that the persons behind this have done their homework well and we're delighted to be using them. Absolutely a perfect solution for our business needs.

As we built our own website, it was important that we had a reservation system that we could adapt and tailor to our exact needs, as well as one which was easy for customers to use, and provided all the right functionality. Not only has the Beds24 system achieved this, but it has enabled us to move way beyond what we used previously. And the team are always on hand to help with any issues or questions. I invested considerable time in researching the many different option on the market, and we made the right choice with Beds24 as it is far, far more economical than many of its competitors, and provides a much better return on investment.

Most important to us is a functionig and customisable solution with good support. After several tests we were lucky to find Beds24. Our expecatations were exceeded. Everything fits perfectly. Expecially the customsiation options and the support convinced us. Thank you Beds24!

It’s also easy to optimize revenue by increasing the price automatically for high-demand periods, or applying a discount for low seasons, last minute, etc. Beds24 is booking.com preferred partner, and it works great with them, importing all the modifications, you can even report the credit card as invalid directly from Beds24. On top, we use Beds24 to create invoices, we can follow the monthly revenue by the click of the mouse in standard reports. Besides, with some basic css, you can modify the look and feel and adapt it to your other web content, and get a nice booking website.