Hotelogix has helped us get a clearer understanding of how to better target repeat business as well as new customers.

With assorted reporting options, I now have access to all the information I need from anywhere. I usually like to work from my phone, so this is a game changer.

innRoad provides capabilities and flexibility that we’ve never had before. Our website has more purpose now with the ability to take direct reservations and our 3rd party channels provide more booking options. Since they’re integrated, we can easily limit reservations to our own site during busy times or open reservations to OTAs when we’re slow. We also don’t worry about overbooking anymore because everything is cloud-based and updates immediately. Being able to respond automatically with email confirmations and thank you messages adds to the professional look and feel of our hotel, which is very important since we don’t want guests to think our quality has changed because we’re an independent hotel now. On a personal note, I used to have to drive back to work at least once a week to help with the computer system, now I can do it from my couch or even on vacation like last summer. One minute I was adjusting a folio, the next putting the phone in my pocket and riding a rollercoaster with the kids.

eZee products conquered us the moment we saw how easy to use they were along with other infinite customization possibilities. Another amazing feature is the integration between eZee products. We started with eZee Reservation, then added eZee Centrix and now we are thinking about adding eZee Absolute too. Last but not least, of the many positive things with eZee products is definitely the Live Support 24/7. We really enjoy eZee Reservation & Centrix and appreciate how easy it is to manage all the channels, including booking engine from one unique dashboard.