“Breadth of functionality. Quality of customer service. Strong focus on innovation, product improvement, and customer needs.”
“Backstop is an excellent platform for any institution within the financial services industry with a vast array of products and functionality and an excellent support team. I would highly recommend this product to any friend or colleague.”
“Not only are we happy with the cost savings provided by Backstop, we’ve experienced at least a 10% improvement in report generation time. By moving performance reporting to Backstop, we’ve improved our data accuracy, and it’s even helped us better communicate across the team. We’ve been really impressed by Backstop’s ability to listen to its users so that the product keeps evolving to meet our needs.”
“Backstop is very user-friendly, intuitive, and has broad functionality. It is not just a great platform for contact information and a repository for all client engagement, but also useful in marketing campaign management and identifying suitable targets. In addition, the support provided is professional, informed, and readily available to assist with functionality of the platform.”
“We are able to connect relationships, understand who the players are, and manage meetings and communications. The system and the tools Backstop has provided to us are second to none in that regard.”
"Backstop is very easy to organize. I have a wealth of data about our investors and prospects in one place. The tags allow me to have focused emails and campaigns. It makes us all more efficient at engaging our investors and prospects."
“Great relational database for information tracking, contact management, client management, distribution, and accounting.”
“We run private commingled funds across various opportunities that include everything from real estate to hedge funds. We also do more niche-type asset classes. For example, we own private golf clubs and manufactured housing communities, and make those opportunities available to our qualified clients. We like to think we’re able to ‘dig into the weeds’ in direct investing in a way that some of our competitors might not be able to.”
"We’re using Backstop to track where we are in the lifecycle of an investor – from prospect to close to stewardship.”
"Most funds are not managed by a nonprofit organization. We have to be entirely transparent in the way our Fund spends its resources.”
“Follow up very responsive and creative with solutions. Client focused.”
“It fills a huge void we had in tracking managers, contacts and performance. User friendly, responsive support."
“Backstop allows us to maintain the organization’s memory. Turnover is an unavoidable truth in any institution. As people go, they take with them crucial knowledge. Backstop is how we can mitigate this the system helps to keep track of all the conversations we have and all the people we have them with.”
"Backstop will help us achieve our goals as an investment firm, both through their technology solutions and as a trusted partner.”
“It was very much a patchwork of analysis that constrained the ability of the very talented people to extract the conclusions that they required.”