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Backbone Media Case Studies

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    Building Blocks is a team of passionate and creative data scientists. Together with their clients they envision and deploy customer-centric business models. Due to the increased transparency of consumer markets, consumers are able to compare the offers of different suppliers easily and choose the most attractive alternative. Therefore, companies need to find new ways to differentiate from their competitors. This raises the importance of really knowing and understanding consumer needs and to personalize offers and services accordingly.

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    Creative Orange is an established graphic design agency based in Dundee, Scotland. They offer a wide range of services including logo design and branding, graphic design, brochure design, web design and more. Working with clients all over the UK, they produce creative ideas that mean business. Their highly experienced and friendly team has a proven record of delivering innovative design solutions at cost-effective prices to a wide range of clients. And their streamlined model allows them to respond to their customers’ need for fast turnaround of projects.

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    Full Potential Solutions (FPS) is a new kind of performance-based outsourcing firm that puts culture and employees first, because they believe that happy, fulfilled teams accomplish great things. FPS develops comprehensive multichannel solutions for their partners to drive breakthrough business results. With a focus on increasing customer lifetime value and reducing acquisition costs for large brands, FPS couples the best people with their proprietary analytics and technology to implement effective strategies so their partners can reach their full potential. They develop and implement programs leveraging voice, email, and chat, coupled with direct mail and analytics to improve and optimize: sales / customer acquisition, lead generation, customer care, up-selling, retention and tech support.

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