B2X is a Business Process Outsourcing (BPO) provider specializing in customer care solutions. Some of the world’s leading manufacturers of smartphones, consumer and household electronics rely on service solutions by B2X. B2X’s goal is to design efficient aftermarket processes and to provide innovative customer experiences. Since its inception in 2007, B2X has continuously worked on expanding the global service platform, which is based on an integrated service partner network. Cutting-edge technologies and a worldwide service organization ensure that B2X customers benefit from a consistent and manageable aftermarket service that unlocks new potentials for growing sales and reducing costs.
“B2X is a partner that not only meets our high quality repair and service standards, but also plays a crucial role in offering our customers the best possible customer service experience online via our new web portal.”
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