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B2X Care Solutions

Read 8 B2X Care Solutions reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch 6 customer videos to see why companies chose B2X Care Solutions as their Service Providers

B2X is a Business Process Outsourcing (BPO) provider specializing in customer care solutions. Some of the world’s leading manufacturers of smartphones, consumer and household electronics rely on service solutions by B2X. B2X’s goal is to design efficient aftermarket processes and to provide innovative customer experiences. Since its inception in 2007, B2X has continuously worked on expanding the global service platform, which is based on an integrated service partner network. Cutting-edge technologies and a worldwide service organization ensure that B2X customers benefit from a consistent and manageable aftermarket service that unlocks new potentials for growing sales and reducing costs.

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  • 8 Testimonials View
  • 12 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 1243 reference ratings
4.8/5.0 (1243)

8Testimonials

  • “B2X operates one of the most comprehensive service ecosystems in the industry. Furthermore, thanks to the contact center support provided by B2X in 14 languages, support and advice is provided …

  • “Together with B2X, we have implemented a premium in-shop service concept called Samsung Galaxy Consultant. Our consultants are present in nearly 200 retail stores across Brazil.”

  • “When I think about the experience of working with B2X, it was such a great partnership for India because there are some aspects of both our companies DNA that I …

7 more testimonials currently locked

12 Case Studies

  • B2X helps Apple provide superior customer care in the Indian market

  • Mobile challenger brands such as Xiaomi rely on B2X India’s multi-brand service …

  • Microsoft Implementing a consistent customer service experience in 132 countries

11 more case studies currently locked

6 Customer Videos

  • Simplesurance Customer Care Excellence Powered by B2X
  • Motorola Flagship Store Bogotá Colombia Run by B2X
  • Google In-Home Services for Pixel Smartphones Run by B2X
5 more videos currently locked

Additional B2X Care Solutions Information & Resources

Read B2X Care Solutions Reviews, Testimonials & Customer References from 8 real B2X Care Solutions customers.

Browse B2X Care Solutions Case Studies, Customer Success Stories, & Customer References from 12 businesses that use B2X Care Solutions.

Watch B2X Care Solutions Customer Videos to learn why 6 businesses chose B2X Care Solutions.