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16 AVST Case Studies

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  • Metropolitan School District of Wayne Township cuts parent response time in half with AVST

    Pete Just Chief Technology Officer

  • City of Baltimore saves 120,000 calls a month with AVST CX-E

    Simon Etta Department of Communications Services, City of Baltimore

  • Aims Community College cuts operator calls by 30% with AVST CX-E

    Deb Martinez Telecommunications Manager, Aims Community college

  • Portland State University cuts switchboard calls by 35% with AVST CX-E

    Chuck Lanham PSU Associate CIO for Academic and Customer Services

  • Alaska Native Tribal Health Consortium handles 85,000 monthly calls with AVST CX-E

    David Parker Director of IT Service Continuity

  • Waukesha County replaces Octel with CX-E in just 90 minutes

    Becky Calder Telecom Specialist, Waukesha County.

  • City of Phoenix saves $40,000 in license fees with AVST CX-E

    Linda Henderson IT Supervisor, City of Phoenix

  • San Diego State University cuts maintenance costs by 4X with AVST

    Riny Ledgerwood SDSU Director of Voice Services & ATI

  • Pittsburgh Steelers streamline communications across 3 locations with AVST CX-E

    Scott Phelps Technology Coordinator

  • Amerisure Insurance handles 16,000 calls a month with AVST CX-E

    Lori Wodrich Voice Communication Analyst for Amerisure

  • University of Washington deploys AVST CX-E to 18,000 users handling 300,000 calls per month

    Steve Mack Manager of Telecom Operations, University of Washington

  • Pacific Lutheran University reduces hardware costs and saves hours of recording time with AVST

    David Allen Director, Enterprise Systems, Pacific Lutheran University

  • Lane Council of Governments serves 6,000+ users with AVST CX-E and 60 auto attendants

    Dan Mulholland Telecommunications Manager, Lane Council of Governments

  • University of Toronto centralizes 450,000 monthly calls in a private cloud with AVST

    Debbie Stewart Director of Telecommunications, University of Toronto

  • SDSU cuts voicemail maintenance 4X with AVST

    Riny Ledgerwood Director of Voice Services & ATI
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