"In the big picture, Managed Workplace gives us an extra edge in managing our clients’ IT environments and helps us maintain the highest standards in our service delivery. We couldn’t do what we do without Managed Workplace."
"When I’m presented with a challenge, I can use Managed Workplace to fix it and prevent it from happening again in the future. This enables us to be properly proactive going forward and this is huge for our team and clients."
"Being a small fish in a big pond, Avast has enabled us to work like a much larger company and tackle tasks we wouldn’t have been able to overcome with our existing resources.”
"Using Managed Workplace, we can deliver the highest level of service, protect businesses and increase customer satisfaction. We are also enabling end users to do their job — not fight with technology."
"Using Managed Workplace, we are fixing issues before the customer knows they exist. This enables us to prove our worth and show clients they are getting amazing service – in one quarterly status meeting, we shared that 6,000 incidents were reported, 95 percent of which we had taken care of within the hour."
"Managed Workplace provides us insight into our customer systems on many levels and is a great complement to our own data analysis tools. This has allowed us to improve our operational efficiencies and also identify new service needs. This year, we are on track to more than double our number of Managed Workplace deployments."
"Managed Workplace offers the built-in functionality and flexibility to customize your service delivery for whatever you need to do. The RMM platform allows me to keep an eye on everything across my client sites and constantly monitor. Not many RMMs offer this range of comprehensive, customizable capabilities."
“Previously, we didn’t know if certain computers had malware. Now through the console, we can determine if a student or faculty member is logging into the network and track the source for any issues. If any infected file is introduced, it is identified and stopped much faster. When I come to work, I now have peace of mind.”
“We need tools that enable us to be more proactive with managing security for our users. This will give us time to tackle other high-priority projects like standardizing systems and processes for our IT department.”
"CloudCare enables us to deliver enterprise-grade security for small business budgets. We’re solving unique problems, managing complex tasks and working with mission-critical data to set customers up for success. CloudCare helps us work efficiently and deliver exceptional service."
"Managed Workplace has been a big improvement from our previous RMM solution. The dashboard is so intuitive and easy to use that everyone on my team can access and use all of its capabilities. In just our first week using the solution, we were working much more efficiently and having the conversations with clients that lead to better security, service quality, and new business."
"CloudCare gives us the confidence that we’re securing clients and staying one step ahead of issues. From one central portal, we can deploy, manage and update critical security services. This helps us work efficiently, drives client value and builds a strong business.”
"Managed Workplace helps us efficiently deliver security services without high costs for our clients or disruptions to their business. When Hurricane Michael hit our community, we were also reminded of the dedicated support our Avast Business account team provides every day. All of this contributes to the growth of our business."
"CloudCare’s flexible license model and efficient tools have enabled us to create a new business model, win new business, and improve our response to customers’ security needs. Using CloudCare, we are fast and efficient, and this gives us a clear advantage over the competition.”
"Time management is critical in our business and our technicians must be able to use our RMM without a lot of training. Managed Workplace is very easy to use and has the right capabilities and functionality. This has enabled us to improve efficiencies, add new services, and continue to protect our clients’ devices and networks."