"We all think we do good follow-up, but Mastermind identifies customers we would not have the knowledge or data to cultivate otherwise. Mastermind's Behavior Prediction Drivers (BPD) give us deeper insight into our customer database so no client gets missed."

"It’s always been important to have our sales team visit customers in the service drive, but now we’re doing it with the pointed spear approach. In our morning meetings. We use the list of upcoming appointments for the next day to research who’s coming in and how to best position …