26 AutomationAnywhere Case Studies

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Case studies are helpful for understanding how similar needs may have been addressed by AutomationAnywhere.

FeaturedCustomers.com has 26 case studies. Browse this list to see how AutomationAnywhere has worked with different customers like ComRes Telecom and Core Digital Media.
Case studies are helpful for understanding how similar needs may have been addressed by AutomationAnywhere.

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26 of 26 Case Studies

Sometimes data download from various client systems runs into problems, for various reasons, like lack of Internet connection or server connection issues. The ‘Email notification’ feature in Automation Anywhere allowed ComRes to monitor the success or failure of each individual task, thereby giving them the ability to isolate and fix any task that did not complete its requirements.
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Quality
After a thorough proof-of-concept, Core Digital chose Automation Anywhere Enterprise because it offered easy integration, a comprehensive list of features, and the latest in RPA technology. RPA enables the Core Digital team to configure “robots” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses, and communicating with other digital systems.
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Sujay Kar

Director of Business Intelligence Ask Sujay Kar a question about AutomationAnywhere
Quality
The day-end process, while not too complex, involved about 10 discrete steps and took up at least 30 minutes at the end of each business day. Initially, the process was done at 7:00 p.m. daily but had to be moved to 9:00 p.m. to ensure that all of the day’s data was entered into the MRP system, the database was backed up, and most, if not all, users were logged off the system—a requirement for successfully posting to the General Ledger.
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Robert Rice

IT Report Writer and Programmer, Kalmar RT Ask Robert Rice a question about AutomationAnywhere
Quality
Automation Anywhere then, validates the downloaded data and reformats it as per MediaRing requirements to provide continuous updated and reliable competitor pricing information. This enables MediaRing to effectively formulate marketing strategies.
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K. Patel

Senior Director, Marketing (Worldwide) Ask K. Patel a question about AutomationAnywhere
Quality
Steven Brady joined Meharry Medical College in 2007 as the Associate Dean of Business and Finance. Charged with managing the finances for the schools of dentistry and graduate studies, Brady started to look at increasing efficiencies with routine but essential processes. As a first step, the school purchased a software package called AxiUm to handle the clinical and operational functions so that they could go paperless all round, including filing insurance claims electronically.
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Steven Brady

Associate Dean of Business and Finance, Meharry Medical College Ask Steven Brady a question about AutomationAnywhere
Quality
Benefits: By using Automation Anywhere, Paradigm Investment Group has gained full control of transferring its POS data for a fraction of the cost of outsourcing the process or creating a custom program.
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Greg May

Chief Technology Officer, Paradigm Investment Group Ask Greg May a question about AutomationAnywhere
Quality
SIS uses two separate applications to book customer service requests and control its satellites. It had also recently upgraded its legacy resource booking system to a new, state of the art system. As a part of the phased deployment the two systems had to run side by side before retiring the old system. SIS needed to automate the flow of data between the two systems, eliminating the need for manual input.
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Steve Greenhill

QA Engineer, Satellite Information Services Ask Steve Greenhill a question about AutomationAnywhere
Quality
Siemens decided to automate the running of these reports in an effort to reduce the time consumed and decrease the re-analysis of data occurring as a result of manual error. Their requirements were that the software be easy to use, easy to edit and most importantly reliable as that was the key reason to implement such a solution.
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Jesse Canchola

Senior Biostatistician, Siemens Healthcare Ask Jesse Canchola a question about AutomationAnywhere
Quality
The installation programmers wasted hundreds of hours in routine setup operations for their clients. The challenge Mr. Dale Marion, CIO at Nuva Technologies, faced was to find a cost and time effective solution to reduce this wastage. They required software that allowed them to create macros to run ‘cron’ or scheduled tasks & the freedom to tailor the macros as required. They chose Automation Anywhere to solve their problem. Superior editing and scripting options allowed them to automate:
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Dale Marion

CIO, Nuva Technologies
Quality
But Lirantzis needed to be absolutely sure, so he had the team at Automation Anywhere create some custom demos to run on the RCI systems using information he provided. In 2008, RCI had implemented a CRM product on top of its multiple systems to make them more manageable. The fact that Automation Anywhere could handle the CRM and interact with the backend system made it very attractive indeed and by August 2008, the group was ready to procure a complete Automation Anywhere solution.

George Lirantzis

Operations Planning Manager, RCI Credit Operations Ask George Lirantzis a question about AutomationAnywhere
Quality
Kevin Kent had been with MedAmerica for about a year when be began researching automation solutions for the front-end processes for extracting data from multiple sources at hospitals. It meant automating all the steps that they were doing interactively - opening and closing programs, unzipping and decrypting files, charting data to printers - for server-based FTP processes and Web-based data extraction.

Kevin Kent

Electronic Data Interchange Group, MedAmerica, Inc Ask Kevin Kent a question about AutomationAnywhere
Quality
In order to continue providing the best services, MjM Data Recovery Ltd. needed to overcome the hurdle of keeping its databases up-to-date. They needed software that could save them time and money and in the process allow them to concentrate on other aspects of their business. They faced a challenge of:

Mike Montgomery

Managing Director, MjM Data Recovery Ask Mike Montgomery a question about AutomationAnywhere
Quality
If you found this case study useful, we invite you to discover how Automation Anywhere can give your business an edge – visit www.AutomationAnywhere.com “Automation Anywhere gave us the ability to set up a fail-over system for our printers, so that if a printer fails overnight, another printer automatically takes over. Several of the competing automation packages we tested didn’t have that capability, and it was a big selling point, because redundancy is very important for us. We need to be confident that when we arrive in the morning we will find letters printed and waiting for us, even if a printer fails or jams or runs out of paper.”

Jacquiline Carr

Network Administrator, National Bureau for Professional Teaching Standards Ask Jacquiline Carr a question about AutomationAnywhere
Quality
On a tremendous growth path, TheStreet was in need of streamlining processes, ensuring product quality, and improving productivity. Previously, the Quality Engineering team had few product testing automation processes on which to rely. QA testing was manual. QA testers often worked late hours in order to complete effective testing and complete product builds to meet aggressive launch targets. No automated build processes existed, and test cases were built manually. TheStreet needed to address issues, such as deadline pressure, test design reuse, stress testing, web site performance testing, frequent code changes, security, and test case automation.

Bhavin Shingala

Director, Quality Engineering Ask Bhavin Shingala a question about AutomationAnywhere
Quality
Top Down software solutions are delivered both as desktop and web-based applications, so the choice of testing solution was critical in its capabilities for testing web technologies and Java. The QA team began using Testing Anywhere by converting one of their QTP scripts that needed to run daily. They experienced great success. From there, they converted 7 more scripts that performed smoke and regression testing.

Shawn Kessler

Director of Technical Services, Top Down Systems Corporation Ask Shawn Kessler a question about AutomationAnywhere
Quality
The only feasible way to import sales orders from the website into the SOP module is to open an application, click on Import Orders to bring the file into the system, check for errors, then process the orders. Not counting orders received via email, fax, or other means, Travelpro processes up to 300 orders per week through the website alone. Some weekends, the company receives as many as 30 orders from one customer, which used to take a person up to two hours to key in manually. Since automating the process, Travelpro has been able to free up more of its customer service personnel to work on customer support rather than routine order processing.

Robert Sandore

MIS Department, Travelpro Ask Robert Sandore a question about AutomationAnywhere
Quality
Specifically, Deering needed to automate a process where the user calls up an application and enters values at the interface before running the application, and one where the user pulls numbers off reports at a website and enters them into a mainframe database. The backend automation software was unable to handle these processes because of its limited ability to capture a screen, so the company recommended Automation Anywhere to Deering.

David Deering

IT Operations Administrator
Quality
THE PROJECT Cerner’s health care IT team needed to streamline and automate the integration of data from various applications into one common electronic medical records application for its clients. Nucleus found Cerner was able to use Automation Anywhere to eliminate manual steps in the process, increasing productivity while accelerating months the company’s ability to bring new clinics online.

Ben Mitchell

Systems Engineer, Cerner Ambulatory
Quality

Vinesh Goyal

ECM Practice Director, Burntsand Corporation
Quality
Automation Anywhere also saves time and money on in-house IT tasks. For example, the company uses a formal naming standard for its broker files. The department created an Automation Anywhere task that renames non-compliant files according to the standard, making it easier to work with the files. He “People need to know that it’s not just a product they’re getting with Automation Anywhere, but that they gain access to a team that can help them build automation tasks and processes.”

Quality
Automation Anywhere’s data transfer capability allows downloads of data files, decrypts them and finally transforms the data to meet with system requirements. On an ongoing basis, it allows the freedom of editing & scheduling these downloads, enabling them to react to changes in the market.

Randall Cochran

Web Developer
Quality
Then he tried Automation Anywhere and it was apparent that it was head and shoulders above anything else on the market but well within FMC’s budget. Unlike other automation programs, it let the user choose the level of complexity they needed to accomplish their task. It could handle variables and loops and coding, not just mouseclicks. Even users with basic or no programming skills could navigate Automation Anywhere’s friendly interface and logical commands to write functions from scratch or edit recorded functions to fine tune the flow. In other words, Automation Anywhere provided a simplified way to code manually.

Sky Marrese

General Clinical Administrator, Family Medical Center
Quality
The IT department experienced continual interruptions in its workflow, due to a regulatory requirement to capture data at hourly, daily, and irregular intervals. The process required manually logging into ETA Pro (a power-generation facility monitoring application), capturing four screens, saving the captures as jpeg files, and placing them on a separate system.

Wayne Gowen

Senior Developer and Project Manager, IT Group
Quality
The IT department experienced continual interruptions in its workflow, due to a regulatory requirement to capture data at hourly, daily, and irregular intervals. The process required manually logging into ETA Pro (a power-generation facility monitoring application), capturing four screens, saving the captures as jpeg files, and placing them on a separate system.

Wayne Gowen

Senior Developer and Project Manager, IT Group
Quality
Automatic Policy Renewal and Billing. The other, more immediate project on Yurina’s plate is to automate the process of dealing with the several hundred policy renewals coming up in July 2009. It is a tedious and time-consuming job that involves a lot of back and forth between a spreadsheet and the company’s system to create a new policy and all of the billing installments for the following year. In the past, it has taken WGi three months to accomplish this task. But this year, with the help of Automation Anywhere, the agency hopes to get it done in just a couple of days!

Alex Yurina

IT Manager, Winter Group, Inc.
Quality
Genpact’s client, a leading trucking and logistics company, needed to improve their ability to accurately account for truck mileage and contracts. Their process relied heavily on manual data entry, and was often prone to human error. It also lacked an ability to track trends that would allow them to troubleshoot problems and increase future productivity. Genpact partnered with Automation Anywhere to reduce errors in the tracking system and enable automated trend tracking.

Quality

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