"Pros: We found the program to be the most cost effective solution available with all the features we were looking for. The program is relatively easy to enter data into, both customers and inventory. Work orders and quotes can be put together quite quickly and the feature to send quotes to the work order saves time. Sending email reminders to customers is a handy feature and can be set up in advance. Cons: Although it has muliple report formats I found it difficult to do a month end spreadsheet with the info I wanted. I'm not an accountant so I don't know if the formats of the exsisting reports are useful to most shops. Overall: I believe the staff at TABS really cares to make their offering a success. Currently I feel it is good value and I expect that as they get more feedback the program will become even more user friendly."
"Pros: We have been in the tire business for 9 years now. Over the years, we have tried a few different programs before TABS....all which were to exhausting to use. We purchased TABS because of a extremely high recommendation from another tire store owner(who TABS should hire as their salesman) It was the best thing that has happened to us. Besides being extremely easy to use, their Support staff are the best in the industry. This past week, our computers were attacked by a ""worm"" virus...and it literally contaminated all of our workstations. Troy and Glen of TABS both stepped up and help resolved the situation by doing a speedy analysis and quick reinstall. Unlike some of the Automotive Software Co out there, I was able to dial their Support number...and get someone on the phone the 1st, 2nd, 3rd, 4th, 5th and 6th time I called. In addition, Glen even picked up the phone late after their closing time to assist me with a full installation after I reformatted the computers. Cons: No cons. Product is great. Staff is great. Overall: Great program. Easy to use. Extremely helpful staff. To describe my personality, I HATE CHANGES. ANY CHANGES. But I'm glad I purchased TABS!"