Autocab is the best decision we have ever made. I think it’s worth mentioning that as owners we are actually selling this system to drivers as much as staff and customers. Our drivers are happier because the auto dispatch is fair and they can all make more money. This is the most important thing for owners to remember.

We find the accounts package very useful. It makes accounting a quick and easy process. We are able to view our accounts history and email invoices which take the chore out of our administration… …My ambition is to become the biggest and best private hire firm in Huddersfield and Autocab is the system to help me achieve just that.

One of the initial features of Ghost that attracted me was the user-friendly interface. Operating Ghost is simple and easy and within a short amount of time, instinctive. It is very easy to configure to your own personal preference which gives me and my operators numerous options and variations for displaying the on-screen information.

It’s simple with the Minos, with the number of cars we have and the number jobs we get, I need my drivers to have a terminal that is reliable, durable but also makes the drivers’ job as easy as possible. The Minos offers all those qualities and much more, offering a user interface that is extremely easy and quick to use and features which aid my drivers in day-to-day activities. I want the best possible data terminal out there and the Minos delivers. It’s simply the best terminal available.

We have a good relationship with Autocab. The support is excellent overall and it is fair to say we wouldn’t be this far ahead without Autocab.

Phantom is a revolution for the taxi industry. It is a system that pays for itself. Since going live with Phantom we have experienced a higher volume of calls, increased bookings and reduced overheads. Even the drivers are happier because they are getting more work than ever before and the workload on operators is reduced. We are able to catch all those missed calls during the busy periods, for example on a Friday and Saturday night. Also as the IVR service is so good we are getting a lot of repeat bookings with the amount of work the drivers are getting we can increase our fleet whilst reducing the need for additional operators. All in all, Phantom is a very profitable system. I would recommend it to any taxi firm with ambition.

I thought it was going to be good but I didn’t know it was going to be this good. I’m happy to tell all of your customers that the addition of ScanCoin to our operation has made a huge positive impact through time saving, efficiency and productivity.

Ghost booking and dispatch software from Autocab is the ideal tool to handle large volumes of bookings with speed and efficiency. Jobs literally take a few seconds from taking the call to being in the vehicle. When you take in excess of 25,000 bookings per week you need a powerful system to handle it. Ghost is that system.

We have saved on payroll costs and invoicing has become easier and much more efficient. The management and accounts suite enables us to run a productive and cost-effective business. Features such as call recording and call monitoring, help us manage our call centre and improve service. The beauty of it all is that Ghost is so easy to use. With a colourful user friendly interface the operators are finding it a dream.

The Phantom Phone System was a game changer for us and allows us to access recordings at the booking.

Our due diligence was extensive. We had a long list of requirements which we used as our criteria when meeting with each of the dispatch software companies on the market. It was refreshing to see that Autocab’s software had these features already built and we were able to see them working at a number of customer sites. Whatever we needed, they had it covered.

We wanted a system for the future. After Autocab was highly recommended by another taxi firm we made our decision. We want to expand our fleet and improve our service and we will do that with Autocab. Booking and dispatch is now much easier and faster then ever before. When a repeat customer calls their details are already on the screen which makes our job easier and helps provide an excellent service. The accounts suite in Ghost is also incredibly useful. We have a great feeling about Autocab and are looking forward to a bright and prosperous future.

We decided on Autocab after a lengthy evaluation of all of the major vendors out there. Their holistic approach to booking & dispatch has delivered beyond our expectations – our operators are already up to speed with Ghost and comfortably processing bookings in less time than with our previous software solution. We understand the importance of automation and Autocab’s software is delivering exactly what our business needs.

We are absolutely delighted to have Ghost installed here at Value Cabs. We take pride in ourselves being at the cutting edge of the taxi industry and there is no other system that is as advanced or as impressive as the Ghost system. Everything about Ghost has been designed to make my operators’ job as quick, simple and efficient as possible, vastly improving productivity. Ghost gives us rapid booking and dispatch, extensive management options and a flexible accounts suite. It is the most impressive system to date and gives us all the tools necessary to continue to consistently deliver the superb service that Value Cabs has become renowned for. With a customer-base as large and demanding as ours, we need a system which ensures we can continue to deliver a great experience for our customers but also a system which gives us the ability to grow even further. I don’t believe any system can be solely responsible for the growth of a company but I do know that with Ghost in place there is no reason why we can’t grow even more. With Ghost in place, Value Cabs can continue to excel as Belfast’s leading taxi company for the foreseeable future.

I can now go out over the weekend without having to have my phone strapped to me because I might have to drive back to switch things off, reboot things; I don’t have to do that anymore. All our staff said this is one of the best things you’ve done in a long time; and I agree with them.