"We needed a holistic solution – from idea inception to production deployment. We turned to JIRA Software."
“Before JIRA, we’d tried a range of tools, but they were too simplistic or simply inadequate to effectively run things the agile way. In contrast, JIRA offers an unparalleled list of features to manage large projects and has had a hugely positive impact on how we operate.”
“HipChat keeps everybody on the same page. We have multiple teams all contributing to multiple projects, and HipChat lets us have rooms where everybody can see what's going on in real time. It makes a big difference.”
“Setup and customization took less than a day, and within 48 hours, our clients were submitting tickets via JIRA Service Desk.”
"Jira is flexible and allows us to create workflows that reflect the way each team works. That’s very important to us."
“HipChat connects us to numerous external platforms and services like JIRA, Bamboo, and GitHub, tying in real-time information that keeps our workflow humming.”
“We love HipChat’s screen-sharing and video chat capability. With one screen-sharing session alone, we’re spared at least 20 email exchanges.”
“More impressive, was how easy JIRA Service Desk was to configure. In the past, we spent months configuring service desk solutions. With JIRA Service Desk, it was done in a matter of hours. It's really that simple to configure.”
“The barrier to deploying JIRA and getting value out of it quickly is very low.”
"JIRA Service Desk has given us simpler, cleaner forms, better reporting, and one centralized area for all our requests."
“We can intelligently plan by recording our activities in a clear and transparent manner, review our work as a team, and accurately forecast how long certain tasks will take and what their respective success rates should be. Atlassian tools are the way we bring this process to life.”
“Bitbucket takes a lot of uncertainty out of the development process, and it really adds a lot to the quality of the software we’re developing.”
“We're very happy with JIRA Service Desk. The roll out was really smooth. The adoption from the user community was phenomenal. Meanwhile, the requests are coming in and getting resolved faster and more efficiently.”
“The biggest benefit of consolidating our platform on Atlassian has been providing a single point of visibility over our projects. Now we can see what everybody else is doing, and understand each project's status in great detail. That enables everyone to be on the same page.”
“JIRA has been great for us because it's been so flexible and it adapts to all our different workflows and processes across the company.”