154 Atlassian Testimonials

"On a day-to-day basis, I have been very happy with the Service Desk installation, and I can see great opportunities to expand the use, Jira Service Desk has helped us make substantial improvements to our working processes and cut down the number of systems we use to one."

"The nice thing about having Jira Service Desk is we have the ability to see what we've been working on and what needs to get done, That also helps the end users because they know we're focused on the right tickets and their prioritization."

"When we investigate a problem, we begin by searching JIRA to see if we've encountered it before, and if so, what the resolution was. By linking a new issue to an existing issue we grow our web of knowledge about a problem or a circumstance."

"Jira Service Desk has been a game-changer for us. We are changing the way we work, our behaviors, and we’ve managed to do it in three months, which is unbelievable."

"Bitbucket's tight integrations with Jira and enterprise-grade features made it the right choice for us."

"We were using a lot of different tools to manage our development cycle – navigating through different UIs, different logins, etc. It caused a lot of friction in our workflow."

"We consolidated the entire engineering department with Atlassian and focused on integrating workflows between Jira and Bitbucket."

"We rely on Jira and Confluence to manage process and communication across our organization."

"For a long time, we’d been looking to replace our service desk and support ticket solution, It was outdated and difficult to customize. Our employees found it hard to use and would try to go around the system by using email or physically walking over to the support team for help."

"By making better decisions, we're able to release software more quickly."

"Other teams were excited by what they saw, It’s really by word of mouth that a lot of teams started to use the Atlassian toolset."

"In a sense, the apps we found in the Atlassian Marketplace are helping us deliver more pizza faster than ever before."

"With Atlassian, we can work faster and get products to customers faster, meeting or exceeding their expectations."

"Atlassian gives every team at FlixBus exactly what they need to work fast at every stage of their project."

"With Atlassian as our DevOps solution, we’re happier – and so are our customers."