“In the immediate future, our team is developing aggregated reporting for managers to quickly view agent call performance. In the longer term, we want to use AssemblyAI to provide in-moment notifications for relevant poor call quality. There may be more exciting features on the horizon.”
“AssemblyAI is doing amazing work, and we rely on AssemblyAI to be the tool of choice, especially when it comes to audio and video intelligence and transcription.”








