“We realized that we needed to modernize our marketing approach and engage online customers in an authentic way. These personalized interactions are what we value as a family-owned company.”

"Ascent360 isn’t just a software provider—they’re true partners. They make complex work feel easy and are always right there with us, helping develop new ideas and push our strategy forward. We genuinely love working with them."

"Working with Ascent360 has enabled us to house all of our guest interactions under one roof, allowing for simple segmentation of unique customer audiences for a variety of marketing communication channels."

"With the Ascent360 CDP, we learned that our best customers (those with a 555 RFM score) generated far more revenue with a much higher return."

"We were bogged down by having so many disparate software suites and disconnected data, we needed an efficient way to understand our customers and support continued growth."

"Working with the Ascent360 team has been a great experience. They give us insight into all aspects of our business, from beginner lessons to the profile of season pass-holders. We then use that insight to drive incremental revenue."

"We are excited to use Ascent360 to leverage our existing data and more easily unlock insights for our loyal customer base. This will enable us to find more customers like them, while empowering existing customers to serve as brand ambassadors."

"The Ascent360 CDP and their team of industry professionals have become an integral part of the marketing efforts that drive Steamboat Ski & Resort Corp forward."

"Success with the Freedom Pass program relies not only on a compelling offer and progression ladder, but also important and timely communication with each guest."

"We’re known for our personalized service at Bicycle Sport Shop, and Ascent360 will help us virtually recapture that spirit. Communicating with customers on an individual level allows us to provide great service, even while in-person interactions are limited."

"It’s 6 to 7 times more expensive to acquire a new customer than to retain an existing one."

“We needed a way to get a clearer picture of customers so we could connect with them on a personal level. The Ascent360 platform saves us a tremendous amount of time by helping us understand and segment customers so we can send them more relevant emails.”

“With Ascent360, now we can focus our emails strategically. We’ve been able to reach customers about products they may not have realized they needed after a purchase, which has significantly increased how many customers read our emails.”

"Ascent360 has helped us better understand, segment, and communicate with our highly diversified customer base. Their team has been incredibly helpful and punctual in assisting us with support, and due to the nature of our business, often on very short notice."

"We highly recommend working with Ascent360 to amplify your data and use it to better communicate with your guests. Plus, their client success team is amazing!"