“Ascent360 has made it possible for SmartWool to get a complete view of our customer, no matter what the touchpoint.”

"We’re known for our personalized service at Bicycle Sport Shop, and Ascent360 will help us virtually recapture that spirit. Communicating with customers on an individual level allows us to provide great service, even while in-person interactions are limited."

"The Ascent360 CDP and their team of industry professionals have become an integral part of the marketing efforts that drive Steamboat Ski & Resort Corp forward."

"We were bogged down by having so many disparate software suites and disconnected data, we needed an efficient way to understand our customers and support continued growth."

"Working with Ascent360 has enabled us to house all of our guest interactions under one roof, allowing for simple segmentation of unique customer audiences for a variety of marketing communication channels."

“Ascent360 has been integral to growing our business. Their software helps us better understand our customers and grow our races. Their team has become critical to the success of our business.”

"Ascent360 has helped us better understand, segment, and communicate with our highly diversified customer base. Their team has been incredibly helpful and punctual in assisting us with support, and due to the nature of our business, often on very short notice."

"Events are a great way to build strong, lasting relationships with customers since they get people actively engaged with the brand through a fun and memorable activity. Rather than simply going into a store and making a purchase, events leave attendees with an achievement they can be proud of."

"We highly recommend working with Ascent360 to amplify your data and use it to better communicate with your guests. Plus, their client success team is amazing!"

"It’s 6 to 7 times more expensive to acquire a new customer than to retain an existing one."

"With the Ascent360 CDP, we learned that our best customers (those with a 555 RFM score) generated far more revenue with a much higher return."

“With Ascent360, now we can focus our emails strategically. We’ve been able to reach customers about products they may not have realized they needed after a purchase, which has significantly increased how many customers read our emails.”

"Success with the Freedom Pass program relies not only on a compelling offer and progression ladder, but also important and timely communication with each guest."

"Ascent360 makes it simple to reach out strategically, through multiple marketing channels to make sure all of our great skiing opportunities get the traction they deserve."

“We realized that we needed to modernize our marketing approach and engage online customers in an authentic way. These personalized interactions are what we value as a family-owned company.”