22 Ascent360 Testimonials

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  • "Events are a great way to build strong, lasting relationships with customers since they get people actively engaged with the brand through a fun and memorable activity. Rather than simply going into a store and making a purchase, events leave attendees with an achievement they can be proud of."

  • "We’re known for our personalized service at Bicycle Sport Shop, and Ascent360 will help us virtually recapture that spirit. Communicating with customers on an individual level allows us to provide great service, even while in-person interactions are limited."

  • "Our resort has engaged Ascent360 to help us identify and target high-value customers that utilize these products through personalized marketing."

  • "Working with the Ascent360 team has been a great experience. They give us insight into all aspects of our business, from beginner lessons to the profile of season pass-holders. We then use that insight to drive incremental revenue."

  • "Ascent360 has helped us better understand, segment, and communicate with our highly diversified customer base. Their team has been incredibly helpful and punctual in assisting us with support, and due to the nature of our business, often on very short notice."

  • "Ascent360 makes it simple to reach out strategically, through multiple marketing channels to make sure all of our great skiing opportunities get the traction they deserve."

  • "We highly recommend working with Ascent360 to amplify your data and use it to better communicate with your guests. Plus, their client success team is amazing!"

  • "We were bogged down by having so many disparate software suites and disconnected data, we needed an efficient way to understand our customers and support continued growth."

  • "It’s 6 to 7 times more expensive to acquire a new customer than to retain an existing one."

  • "Ascent360 isn’t just a software provider—they’re true partners. They make complex work feel easy and are always right there with us, helping develop new ideas and push our strategy forward. We genuinely love working with them."

  • "Success with the Freedom Pass program relies not only on a compelling offer and progression ladder, but also important and timely communication with each guest."

  • "With the Ascent360 CDP, we learned that our best customers (those with a 555 RFM score) generated far more revenue with a much higher return."

  • "The Ascent360 CDP and their team of industry professionals have become an integral part of the marketing efforts that drive Steamboat Ski & Resort Corp forward."

  • “With Ascent360, now we can focus our emails strategically. We’ve been able to reach customers about products they may not have realized they needed after a purchase, which has significantly increased how many customers read our emails.”

  • "It’s 6 to 7 times more expensive to acquire a new customer than to retain an existing one."