“We wanted the experience and efficiency of a pre-built solution, and a seamless fit with Salesforce. We also needed accuracy and simplicity in how we handle billing, so it’s been a good experience. We have no complaints. Aria will be our sole billing platform going forward.”
“With Aria’s proven track record and ability to reinvent customer experiences through innovation, the cloud-billing platform will give us more flexibility and scalability to customize our billing solutions, enabling us to enhance our digital platform and deliver a better experience to our customers.”
“Aria’s billing platform is part of our new ecommerce venture, FirstEnergy Home, which is designed to offer residential customers a range of subscription and recurring services, including whole home protection, smart home products and internet, voice and video services.”
“Execute extraordinary experiences every day – that’s what we do at FreshBooks. Serving our customers when they want to change their payment preferences is an important part of our overall customer experience. The Aria billing and monetization platform enables us to design and deliver superior experiences for both FreshBooks customers and our internal stakeholders.”
“When you factor in every possible scenario, Aria is a good solution that supports multiple product types and monetization models. Aria gives us the agility we need to quickly go to market with new products, promotions, bundles, and offers that maximize customer lifetime value.”
“Mobile Link enables us to provide our customers with added assurance that their generator is always ready when needed, protecting them from power outages whether caused by severe weather, utility grid failures, cyber vandalism or physical equipment attacks. Aria Systems ensures we can rapidly launch and evolve critical monitoring services as our customers’ needs change. Our goal is to empower our customers and improve their customer experience.”
“Aria has allowed us to keep pace with the growth—whether it’s 10, 20, or 1000 times over—we don’t have to worry about the billing system creating a bottleneck.”
“From improved management of print delivery schedules to the introduction of enhanced consumer support, we are excited about the potential we now have to accelerate the introduction of new services and maximize recurring revenue across the entirety of our print and digital businesses.”
“Billing-related processes are now more reliable and timelier, which has increased customer satisfaction.”
“The ability to invoice very quickly has helped us generate additional revenue. We used to do batch invoicing twice per week. Now we can do it hourly.”
“Since moving to Aria, our invoicing has been 100% accurate, and there has been no revenue leakage.”
“Aria’s platform gives finance the flexibility, scalability and efficiency to bring innovative new products to market and improve the customer experience now and into the future.”
“It was clear from the outset that Aria understood the special requirements of media companies like ours and the various nuances and complexities associated with subscription management for both print and digital media. Aria’s depth of industry knowledge, the capabilities of its AMPS suite, and its success with other Nordic publishers ultimately convinced us to replace our entire billing infrastructure with Aria’s platform.”
“Aria’s platform provides the flexibility, configurability, and ease of connectivity we require as we commence our broad digital transformation efforts. Leaning on their deep experience in the media and publishing industry, Aria understood our challenges from the outset and is implementing a solution that will support our key strategic aspirations to simplify, grow, and adapt through enhanced subscription management.”
“As we embarked on our digital transformation, we chose Aria in the belief that its modern and agile cloud billing platform was ideal for the growth we seek in the coming years. Aria is now supporting our financial transactions while enabling us to integrate new business partners and evolve our offerings with ease. With Aria, we can quickly introduce new digital subscription models for our growing roster of health and fitness customers.”